4/9/2024 6:12 PM | |
Joined: 9/21/2012 Last visit: 11/6/2024 Posts: 4193 Rating: (472) |
Create a support requesto to Siemens, from the top pane of this page. Support -> Create Support Request. |
4/11/2024 9:41 AM | |
Joined: 3/29/2024 Last visit: 10/23/2024 Posts: 2 Rating: (1) |
I received an answer to my question about this error from Siemens Industry Support. They advised me to check the following settings (see the link below): https://support.industry.siemens.com/cs/ww/en/view/109476109 After I changed the settings for Internet Explorer (which I normally don’t use), the error disappeared. For me, this question is now closed. |
This contribution was helpful to3 thankful Users |
4/25/2024 1:58 PM | |
Joined: 4/25/2024 Last visit: 8/19/2024 Posts: 1 Rating: (0) |
Thank you Pirxlem, that helped me, but it was not enough. On a Windows Server, you will have "IE Enhanced Security Configuration" set to "ON" by default - this seems to block the process. - set "IE Enhanced Security Configuration" / "Verstärkte Sicherheitskonfiguration für IE" to "OFF" (in ServerManager / Local) - set Internetproperties as described in https://support.industry.siemens.com/cs/ww/en/view/109476109 - restart ALM and try again If you are on Windows 2022 and above, you will have set Microsoft Edge as standard browser by default. (which is fine at all...) if the above still does not work, try: - set IE11 as standard-browser - set "IE Enhanced Security Configuration" / "Verstärkte Sicherheitskonfiguration für IE" to "OFF" (in ServerManager / Local) - set Internetproperties as described in https://support.industry.siemens.com/cs/ww/en/view/109476109 - open IE11 at least one time, to see, if you have to confirm some options or if it just works. - restart ALM and try again After that, you can copy the License! @AutoGen_6063894: My OSD-Window (Online Software Delivery) stayed empty, until i installed WebView2 with "Evergreen Bootstrapper" from https://developer.microsoft.com/de-de/microsoft-edge/webview2/?form=MA13LH#download cheers, Fritz |
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