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Losing (i suggest) floating or non-single license

Created by: Henio at: 10/12/2011 10:13 PM (6 Replies)

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10/12/2011 10:13 PM	Rate (0)
Henio Posts: 53 Rating: (2)	Hi, I have big problem with losing licencies. Today i worked at office and everyting was ok. I closed all application, turn off notebook and move downstair with NB to continue work. But after startup NB i cannot start any SIEMENS program, because "No valid license key found". Dunno what happend, but with my ALM i can see only "single" licensies on my NB and cannot transfer (and see) any other. I already tried every advises which i found on forum, tried Windows recovery point etc, without any result. Im using Step7 professional v5.4, WinCC flexible 2008. Pls HELP. Henio,
Henio Posts: 53 Rating: (2)
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10/13/2011 7:49 AM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 11/1/2024 Posts: 10229 Rating: (1181)	Hello, Attach here a screenshots of ALM. Meanwhile use Support Request option... Best regards, Hristo MIhalev

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10/13/2011 8:08 AM	Rate (0)
Henio Posts: 53 Rating: (2)	Hi, here is ALM print screen. (As You can see, i have only "single" type of licensies and only those i can move/see etc.) BTW i want to say, that everything else on my NB is still working without any problem. Thx for any suggestion. Henio. Attachment ALM.JPG (476 Downloads)
Henio Posts: 53 Rating: (2)
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10/13/2011 10:47 AM	Rate (0)
MM1234 Posts: 270 Rating: (53)	Hi Henio, I'm just wondering, isn't it possible that you have the licences to the mentioned programs accessed online (through a server, if I understand http://support.automation.siemens.com/WW/view/en/25619730right, it's possible) and you somehow lost connection to it (i. e. joined some other wifi, because the access to the other is limited in order to prevent access from anywhere) or some sort of cause like this? It's a long shot in the dark, but maybe? :)
MM1234 Posts: 270 Rating: (53)
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10/13/2011 11:40 AM	Rate (1)
Wizard Diamond Member Joined: 4/24/2006 Last visit: 11/6/2024 Posts: 8768 Rating: (1170)	Dear Henio, Please have a look at the following link: Why does a message appear in STEP 7 stating that there is not a license key present even though the relevant license key is installed? Try point 2. Or else try the following: Presumably there is a write protection on a MachineKey folder which blocks the Automation License Manager (ALM) Service. To solve this please perform the following steps: 1. Stop the ALM Service: Start / Control Panel / Administration / Computer Administration / Services / 2. Rename the following folder i.e. to MachineKeys_old (Windows XP): C:\Documents and Settings\All Users\Anwendungsdaten\Microsoft\Crypto\RSA\MachineKeys Vista \ 7 uses the path ...\ProgramData\Microsoft\Crypto\RSA\MachineKeys 3. Restart the ALM Service or if neccessary restart the computer Hereby a new folder MachineKeys should be created. Now the ALM should show all Keys and they should be used again by the Simatic software. Best Regards, Wizard

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10/13/2011 7:11 PM	Rate (0)
Henio Posts: 53 Rating: (2)	Hi, i tried Why does a message appear in STEP 7 stating that there is not a license key present even though the relevant license key is installed? point 2 yestrday without any result. But the second advise IS WORKING !!! Thank You very much man :) (i were preparing to reinstall step7/windows :( ). Best regards, Henio.
Henio Posts: 53 Rating: (2)
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This contribution was helpful to 1 thankful Users Wizard

10/14/2011 9:35 AM	Rate (0)
Wizard Diamond Member Joined: 4/24/2006 Last visit: 11/6/2024 Posts: 8768 Rating: (1170)	Henio .....But the second advise IS WORKING !!! Thank You very much man :) (i were preparing to reinstall step7/windows :( ). Best regards, Henio. Dear Henio, Great it helped you. Best regards, Wizard

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