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Where can I locate a description of PCS7 Windows' processes?

Created by: vadrad at: 11/9/2007 8:08 PM (6 Replies)

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11/9/2007 8:08 PM	Rate (0)
vadrad Experienced Member Joined: 10/18/2007 Last visit: 11/1/2024 Posts: 70 Rating: (3)	Hello everyone, I have searched the forums, and the FAQs for a description of PCS7 Windows' processes, but I can't find anything. I am looking a listing of all the different processes that run in windows task manager, and what they are and what they do. We sometimes have issues with processes, and would like to know what those processes are. Thanks for any help, VadRad

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11/11/2007 7:53 PM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi sorry, there is no description available and as normal PCS7-user you should not care about Windows processes.... nemo
Nemo Posts: 3149 Rating: (171)
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11/20/2007 1:30 AM	Rate (0)
vadrad Experienced Member Joined: 10/18/2007 Last visit: 11/1/2024 Posts: 70 Rating: (3)	Hey Nemo, Thanks for the reply. The sad part is that we are not regular PCS7 users. I work for an engineering company, and we are supporting a customer who is running PCS7. Customer is having problems with PCS7 processes, so we needed to figure this out. Customer was specifically having a problem with CCRTSLoader.exe (process would just hang and stop responding), as well as other processes. Let me know if there are known issues that can cause this process to hang. Thank you, VadRad

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11/29/2007 3:55 PM	Rate (0)
April Posts: 1776 Rating: (95)	HI, you can check out the Windows and WinCC Diagnostic files Search in the FAQs for WinCC Dignostic
April Posts: 1776 Rating: (95)
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11/30/2007 12:16 PM	Rate (0)
Natero Posts: 9 Rating: (1)	Hello vadrad You should download programnamed process explorer. It used to be downloaded from Sysinternals.com, but they did it so well that microsoft bouht whole company, so it will be found on microsoft's download site. That will tell You names of those processes. If that is only You need I can tell it right a way. CCRtsLoader.exe is Loader for WinCC datamanager. On this computer that process waits 5 minutes doing nothing. System idle process is ~97% on that time and dont have any idea why it took so long time. Regards Natero
Natero Posts: 9 Rating: (1)
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12/5/2007 9:35 AM	Rate (0)
Freddy Experienced Member Joined: 9/13/2005 Last visit: 11/18/2019 Posts: 86 Rating: (10)	Hello vadrad, as mentioned before you should use Task Manager or ProcessExplorer to figure out which process is hanging. In order to find out if the process belongs to PCS 7 software you can have a look at the process names (first 2 chars): WinCC processes start with "cc", Simatic Batch processes start with "bf" , Step7 processes start with "s7". In order to analyse problems with a PCS 7 process, you should always get in contact with the Custumer support. They will assist you with creating a memory dump of the process (using userdump.exe, see http://support.microsoft.com/?scid=kb%3Ben-us%3B241215&x=15&y=11). Thememory dump can not be analysed by You or the customer, as you do not have the source code of PCS 7 software. That means the memory dumphas to be sent in andanalysed by PCS 7 development department.
	Best Regards - Mit freundlichem Gruß - yoroshiku onegaisimasu - Sincères salutations -Freddy- [8)]
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12/6/2007 8:31 PM	Rate (0)
vadrad Experienced Member Joined: 10/18/2007 Last visit: 11/1/2024 Posts: 70 Rating: (3)	Thank you for all the replies. I will certainly look into all of this, and hope to find something to will help me out. Thanks, VadRad

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