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CAx Downloads - Suggestion for functional changes

Created by: igor_erceg_FER at: 1/4/2021 10:02 AM (2 Replies)

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1/4/2021 10:02 AM	Rate (0)
igor_erceg_FER Member Joined: 10/22/2019 Last visit: 10/31/2023 Posts: 4 Rating: (1)	Dear Sirs, Like many others before me, I am having the "in process" problem with the download manager (screen shot in the attachment). Is there any way to cancel/delete the request? As long as the "in process" status is active, there is no way to select the request and delete or edit it. I would suggest Siemens Support to include this feature in future updates. Also, why does the page refresh timer restart every time a different download spec is selected? It's a little confusing to me, I do not know if there is a problem with the order, the website, my browser, etc. ------------------------------------------------------------------------------------------ Split from CAx Downloads. Attachment CAx_download_manager_problem.png (812 Downloads)
	Last edited by: CS Moderator at: 01/04/2021 13:05:46 New subject after splitting
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1/5/2021 7:10 AM	Rate (0)
igor_erceg_FER Member Joined: 10/22/2019 Last visit: 10/31/2023 Posts: 4 Rating: (1)	I'm still getting "in process," and the remaining time resets every time it reaches zero. Please, can anybody from the support cancel/delete these requests or reply to this post? From previous posts (dating from 2018), I'd say that this is a known technical issue that needs to be solved ASAP. Furthermore, I have to say that I'm disappointed at the way the CAx download manager works. Other similar web services are more user friendly, not to mention faster.

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1/5/2021 4:34 PM	Rate (1)
Majstor_Mrkonja Member Joined: 3/9/2020 Last visit: 1/31/2024 Posts: 2 Rating: (1)	Well done Siemens, I have 1 of 3 "in progress" finished after 8 days. At this moment it is much faster to create own new device! Please, do something with CAx download manager.
	Last edited by: Majstor_Mrkonja at: 01/05/2021 16:34:45
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