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Automation License Manager service not starting

Created by: Petrus at: 4/1/2008 11:25 AM (5 Replies)

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4/1/2008 11:25 AM	Rate (0)
Petrus Posts: 2 Rating: (0)	Hi everyone! I am posting this in the hope that someone will help me solve this problem. We are running WinCC v6 (SP3) and one of our workstations is reporting that the software license has expired which we found strange. I noted that the ALM service did not start and when trying to start it manually I got the following errors in the Windows Application Event log: Event Type:Error Event Source:Automation License Manager Service Event Category:None Event ID:18 Date:01/04/2008 Time:10:39:42 User:N/A Computer:WINCCOPSW02 Description: DataBase - OpenWithServiceComponents failed with 0x80004005. Event Type:Error Event Source:Automation License Manager Service Event Category:None Event ID:18 Date:01/04/2008 Time:10:39:42 User:N/A Computer:WINCCOPSW02 Description: API = DataBase thread: InitDataBase failed (0x80004005), error code = 0, message = The operation completed successfully. We are also getting various popup windows and we're having to close them by clicking on OK manyy times. This is very inconvenient. Any idea what could be causing these errors? This is the first time we've encountered this. Many thanks Pierre
Petrus Posts: 2 Rating: (0)
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This contribution was helpful to 1 thankful Users pach

4/2/2008 9:22 AM	Rate (0)
Petrus Posts: 2 Rating: (0)	This was solved by uninstalling the ALM, deleting the almdb.mdb file and installing again the ALM. Problem was then resolved and the service started normally
Petrus Posts: 2 Rating: (0)
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This contribution was helpful to 1 thankful Users pach

4/26/2008 1:58 PM	Rate (0)
Khaled_Ezzat Silver Member Joined: 9/7/2007 Last visit: 10/9/2024 Posts: 550 Rating: (62)	if the reinstall of the ALM did not work try to reinstall WinCC
	Best Regards
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2/1/2012 10:46 AM	Rate (0)
pach Posts: 1 Rating: (0)	Hi Petrus, I have totally the same problem today. I followed your instructions -Remove the ALM from the computer -Remove the almdb.mdb file and all of the "c:\Program Files\Common Files\Siemens\SWS\almsrv\" folder -Restart the computer -Install the ALM only from WinCC install CD (e:\WinCC\setup\Products\ALM) and this was solved the ALM problem, and the licence files remained without any damage. Thanks a lot for this efficient post! Peter
pach Posts: 1 Rating: (0)
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2/3/2016 3:06 PM	Rate (0)
Dima_uk Experienced Member Joined: 4/11/2013 Last visit: 10/30/2024 Posts: 9 Rating: (2)	Today have same problem. Wincc 6.0, ALM v2.0 Followed steps from this tread and all start to work. thanks!

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5/9/2016 4:13 PM	Rate (1)
jveyret Regular Member Joined: 7/9/2014 Last visit: 12/1/2023 Posts: 1 Rating: (1)	Hi Petrus, Hi Pach I have the same problem today with a Server PCS7 V7.0 SP3 . I followed your instructions but with some modifications: -Remove the ALM V3 .0 SP3 from the computer -Remove completely the folder "Automation License Manager" (with the almdb.mdb file) in "c:\Documents and Setting\All Users\Application Data\Siemens\Automation\" -Restart the computer -Install the ALM V3 .0 SP3 This was solved the ALM problem and the licences were ok. Thanks a lot. Jerome

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