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Can't start simulation of HMI KTP700 Basic

Created by: gianand at: 2/25/2022 10:17 AM (9 Replies)

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2/25/2022 10:17 AM	Rate (0)
gianand Member Joined: 2/25/2022 Last visit: 11/14/2022 Posts: 5 Rating: (0)	Hi, I have a problem starting simulation of an HMI KTP700 Basic in Tia v15.1 (environement WIN 10). I can success compile HMI (v.15.1.0.0), but simulation not starts. I noted that pdata.fwc is not present in the project folder. I tried to simulate another HMI panel, a TP700 Confort v.15.1.0.0 and it works well. Can someone explain me that? Regards

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2/25/2022 1:48 PM	Rate (0)
Cocolino Silver Member Joined: 4/8/2021 Last visit: 4/23/2025 Posts: 640 Rating: (113)	Hi gianand, Have you installed the last updates available for TIA Portal V15.1? https://support.industry.siemens.com/cs/ww/en/view/109763890 Does this behaviour appear on new created projects? Br, Cocolino
	Best regards, Cocolino Don't forget to use the Rate Function if you find my answer useful :) THX :)
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2/25/2022 4:39 PM	Rate (0)
itafusna Silver Expert Joined: 2/17/2020 Last visit: 4/23/2025 Posts: 1251 Rating: (235)	Hi gianand, What is the exact build of your OS? Are you running TIA Portal as administrator? Also, try to disable any antivirus or firewall installed on the PC and close the rest of the applications. Is it possible to reinstall the software?
	A rating will be well appreciated.
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2/25/2022 5:06 PM	Rate (0)
gianand Member Joined: 2/25/2022 Last visit: 11/14/2022 Posts: 5 Rating: (0)	Thank you for the answer. No it is a project created when i was using a trial license. Now, after 1 month, i have the unlimited licensed software and I encountered this problem. Also after installing all the available updates (included support packages) this happens. The only one that I can't update is WinCC Legacy Panel Images V15.1 Upd.6 that return the error "The product Legacy panel... is an optionl package, which cannot be installed without the main product. Please install the main product first". I don't understand the reason of the error beacuse I installed the main product of course. Regards
	Last edited by: gianand at: 02/25/2022 17:06:57
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2/25/2022 5:19 PM	Rate (0)
gianand Member Joined: 2/25/2022 Last visit: 11/14/2022 Posts: 5 Rating: (0)	itafusna Hi gianand, What is the exact build of your OS? Are you running TIA Portal as administrator? Also, try to disable any antivirus or firewall installed on the PC and close the rest of the applications. Is it possible to reinstall the software? Win specs: - version: 21H1 - Build: 19043.1110 Yes, i run TIA as administrator. I tried to disable the antivirus and closing the applications but nothing. Maybe it's time to reinstall. I tried to avoid this as much as possible . I will update you. Thanks

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2/28/2022 4:03 PM	Rate (1)
Cocolino Silver Member Joined: 4/8/2021 Last visit: 4/23/2025 Posts: 640 Rating: (113)	Check attached file. Windows10 Pro 21H1 is not released yet for TIA Portal V15.1 It means that malfunctions may occur during operation. If behaviour is still present after reinstall, i think you should change Win to a released version. Br, Cocolino Attachment Microsoft-Windows-10_en_2022-02-25.xlsx (132 Downloads)
	Last edited by: Cocolino at: 02/28/2022 16:03:44 Best regards, Cocolino Don't forget to use the Rate Function if you find my answer useful :) THX :)
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3/2/2022 11:47 AM	Rate (0)
gianand Member Joined: 2/25/2022 Last visit: 11/14/2022 Posts: 5 Rating: (0)	Thank you. This could be the problem, in fact also reinstalling TIA Portal it doesn't work. Cocolino Check attached file. Windows10 Pro 21H1 is not released yet for TIA Portal V15.1 It means that malfunctions may occur during operation. If behaviour is still present after reinstall, i think you should change Win to a released version. Br, Cocolino

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3/3/2022 12:10 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 4/23/2025 Posts: 15338 Rating: (1894)	Hello gianand Do you also have installed TIA V17 parallel to your TIA V15? DO you have this kind of problems also in other TIA Versions on this System? then try a repair-installation of your TIA V17 Bye Murof
	If this Information really helps, you could use the Rate function
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3/8/2022 3:49 PM	Rate (0)
gianand Member Joined: 2/25/2022 Last visit: 11/14/2022 Posts: 5 Rating: (0)	Hi, I have only a v15 license and i use only version 15.1 of TIA

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3/8/2022 3:51 PM	Rate (0)
itafusna Silver Expert Joined: 2/17/2020 Last visit: 4/23/2025 Posts: 1251 Rating: (235)	Hi, The license is the same for TIA V15 and V15.1.
	A rating will be well appreciated.
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