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cannot install FM350 configuration pack

Created by: Marco Ferguson at: 2/2/2013 4:25 AM (6 Replies)

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2/2/2013 4:25 AM	Rate (0)
Marco Ferguson Regular Member Joined: 7/8/2012 Last visit: 2/21/2022 Posts: 13 Rating: (0)	hello everybody, I have a PC-Dell with Windows 7 professional SP1 64 bit inside. I cannot install FM350 configuration pack as I did with my Field PG with Windows 7 ultimate SP1 32 bit. The error I get is "Setup interrupted", no explanations about the error, only "Your system has not been modified" ... "run setup again". Does anybody can help me? I installed Step 7 v5.5, WinCC flex ES and RT 2008, Drive ES with no problems. TIA! (thanks in advance! )

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2/2/2013 7:51 AM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 7/12/2023 Posts: 10221 Rating: (1177)	Do you think the problem might be 64bit OS? TIA idea is good! Best regards, Hristo Mihalev

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2/2/2013 9:03 AM	Rate (0)
Marco Ferguson Regular Member Joined: 7/8/2012 Last visit: 2/21/2022 Posts: 13 Rating: (0)	UMENCHO Do you think the problem might be 64bit OS? I think so but I'm not shure

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2/17/2013 1:37 PM	Rate (0)
Marco Ferguson Regular Member Joined: 7/8/2012 Last visit: 2/21/2022 Posts: 13 Rating: (0)	does anybody can fix this problem? I apologise but I have to commission a plant for my customer and I cannot use another PC with another OS

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2/17/2013 4:11 PM	Rate (1)
dchartier Grandmaster-Expert Joined: 9/27/2006 Last visit: 9/22/2023 Posts: 12152 Rating: (2624)	Hello Marco; In the following Product Support link, you will find a dowload for the latest version of the FM 350 configuration pack. It supports Windows 7 64-bit as an operating system. Tell us if it clears your issue: http://support.automation.siemens.com/WW/view/en/29008499 Hope this helps, Daniel Chartier

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This contribution was helpful to 2 thankful Users UMENCHO zNuGGaz

2/18/2013 9:20 AM	Rate (0)
Marco Ferguson Regular Member Joined: 7/8/2012 Last visit: 2/21/2022 Posts: 13 Rating: (0)	ok, it works, best regards

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8/15/2018 8:25 AM	Rate (0)
zNuGGaz Posts: 1 Rating: (0)	I had same problem. the new version of software is not helpful for me. then i tried extract files to C:\"folder name" after that all updates installed properly. my mistake was that i tried install from different folder such us desktop.
zNuGGaz Posts: 1 Rating: (0)
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