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Cannot select USB in tab "Connection to...."

Created by: ALU at: 5/22/2009 10:25 AM (2 Replies)

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5/22/2009 10:25 AM	Rate (0)
ALU Posts: 35 Rating: (0)	Smurf Hi, According to chapter 3.1 of the manual (see attachment) STEP7 should not be causing any problems. Are you sure that you're using WIN2000 of WIN XP? HI, I cannot select USB in tab "Connection to...." Only see and select COM (have a look in attatched Plz) thanks for all of your support Attachment PC adapter.JPG (176 Downloads)
ALU Posts: 35 Rating: (0)	Last edited by: CS Moderator at: 5/24/2009 2:58 PM new subject after splitting
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5/23/2009 3:04 PM	Rate (0)
Ayman Elotaify Platinum Member Joined: 5/28/2008 Last visit: 1/21/2025 Posts: 4518 Rating: (842)	Hello Horatio, To solve your problem you have to check the followings: 1. Your Installed version of Simatic Manager is compatible with your OS. Here's The compitablity list. 2. Check that you have installed the driver of the adaptor. And please check that the driver software version is the same with the PC adapter version. It's important. Regards,
	Ayman Elotaify
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5/25/2009 3:14 AM	Rate (0)
ALU Posts: 35 Rating: (0)	Thanks Ayman Elotaify, My OS is XP SP2, STEP7 V5.4 SP4, PC-USB adapter 1.2. Thus, there is no problem with compatility... However, I've solved the problem with following steps (I'm just try according to my thinking, then it really works , anyone who have the same problem could try as bellows): - Uninstall PC-USB driver - Disable COMport under Divice Manager - Install firmware in PC-USB adapter folder - Install PC-USB adapter - Restart system.
ALU Posts: 35 Rating: (0)	Last edited by: ALU at: 5/25/2009 3:19 AM
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