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cant start project

Created by: Martynas at: 10/12/2006 10:04 AM (14 Replies)

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10/12/2006 10:04 AM	Rate (0)
Martynas Bronze Member Joined: 10/12/2006 Last visit: 11/2/2024 Posts: 70 Rating: (6)	hello, i have problem with wincc. while creating new project i'm getting HResult Error 0x80004005:unspecified error and then projects is not created. how to solve that? Using windows 2003 server with sp1, mssql server 2000 sp4, winCC v6.0(hotfix 2)

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10/12/2006 10:20 AM	Rate (0)
April Posts: 1776 Rating: (95)	Hi, the following FAQ will help: http://support.automation.siemens.com/WW/view/en/22091360 Remark: allways, before create a post in the forum, check if there is an FAQ solving the problem. In this case serch for "HResult 0x80004005" April
April Posts: 1776 Rating: (95)
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10/12/2006 10:54 AM	Rate (0)
Martynas Bronze Member Joined: 10/12/2006 Last visit: 11/2/2024 Posts: 70 Rating: (6)	i have created new user which belong to groups "users" and "SIMATIC HMI" and i still cant start project. firewall is not running [:cry:]

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10/12/2006 1:20 PM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	HResult errors relate to the database (SQLServer). Unfortunately error 0x80004005 is a general stop error - so not very helpful [:(] You have checked the two obvious culpirts - Windows Firewall running and not a member of SIMATIC HMI Windows group. So let us see what else could be wrong. 1) The user logged onto Windows should bea member of the "SIMATIC HMI" group and the Administrators group. => Is your user a member of both these groups? 2) Do you have any third-party anti-virus software installed, such as Symantec Security Centre? => Some of these products include a personal firewall which will interfere with WinCC. 3) In Control Panel -> Administrative Tools -> Services check that the "Microsoft Message Queue Service" is installed and Started. 4) Ensure that a valid and operational network card is installed.

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10/12/2006 1:53 PM	Rate (0)
Martynas Bronze Member Joined: 10/12/2006 Last visit: 11/2/2024 Posts: 70 Rating: (6)	1) Ihave tryed to run wincc with administrator+SIMATIC HMI rights and normal user+SIMATIC HMI rights. I got the same error each time. 2) no. 3)"Message Queuing" is running 4)yes,card is working also Event Viewer writes message then i trying to create project: Event Type:Information Event Source:MSSQL$WINCC Event Category:(2) Event ID:17055 Date:2006.10.12 Time:14:44:34 User:N/A Computer:pc2003 Description: 18100 : Process ID 52 killed by hostname pc2003, host process ID 2496. MSSQL log: 2006-10-12 14:57:32.03 spid51 Starting up database 'CC_test_06_10_12_14_57_30'. 2006-10-12 14:57:34.28 spid51 Starting up database 'CC_test_06_10_12_14_57_30R'. 2006-10-12 14:57:38.57 spid53 Process ID 51 killed by hostname pc2003, host process ID 2496. 2006-10-12 14:57:38.57 spid53 Process ID 52 killed by hostname pc2003, host process ID 2496.
	Last edited by: marcius at: 10/12/2006 2:02 PM Last edited by: marcius at: 10/12/2006 1:55 PM
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10/12/2006 2:12 PM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	Odd. Well without knowing what ID 51, 52, 53 are the log entries are a little meaningless! I would guess that something is preventing WinCC accessing it's databases. So : 1) Can you open an existing project ? ( if you don't have any projects you can download one from this link) 2) Have you changed anything on the SQLServer ? 3) Please zip your Diagnose directory and post here. Anyone else have anything to add ??

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10/12/2006 3:04 PM	Rate (0)
Martynas Bronze Member Joined: 10/12/2006 Last visit: 11/2/2024 Posts: 70 Rating: (6)	1) Can you open an existing project ? yes i opened "lock key" example project, changed server name, restartedonly WinCCExplorer and run project succesfully. After that i have tryed to exit WinCCexplorer and close project. After that i couldnt open project again and the same errorapears. 2) Have you changed anything on the SQLServer ? nope 3) Please zip your Diagnose directory and post here. WinCC doesnt writes nothing to diagnose logs then hresult error comes. There is only written that i have ran example project etc.

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10/12/2006 4:38 PM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	Very odd. So you can open an existing project once but after that you get the same error [puzzled] I have only seen this behaviour twice before : 1) Norton AV software was installed and not configured correctly => you have already confirmed this is not applicable 2) The path to the project contained invalid characters. e.g. C:\Program Files\Siemens\WinCC\WinCCProjects\Harry's Projects\my_first_project\ note the apostrophe in the penultimate directory name => try creating a project in C:\my_project I doubt either of the above is causing your problem. However I am fairly confident that there is a Windows configuration / software installation that is preventing this working. We just need to find it ! Has anyone else seen these symptoms before ??

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10/13/2006 7:58 AM	Rate (0)
Martynas Bronze Member Joined: 10/12/2006 Last visit: 11/2/2024 Posts: 70 Rating: (6)	Yes i was able to open project, but maybe it didnt ran that well. all services started, but wincc could not find start screen (i have defined one from explorer).Then wincc runtime asks to choose one screen but none is visible.

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10/13/2006 10:56 AM	Rate (0)
April Posts: 1776 Rating: (95)	Hi, have You checked the Windows event logs? April
April Posts: 1776 Rating: (95)
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