CP5711 connection problems

A_Smyth

Hi, appologies for the private message but i'm new to the forum and havent quite found my way around yet.

However I do have a problem with the network connection dropping when using my CP5711. I have noticed you have a wealth of knowledge in this area so if you wouldnt mind could you point me the right way to solve this problem?!

From looking through the posts it seems that updating to SP2 from 08 SP1 may be beneficial, do you know how I could go about doing this?

Thank you in advance for any help you may be able to provide

Kind regards
Andrew

J_Bell

Dear Andrew,

well, I hope I will be able to help you in this case. Would you mind telling what type of interruptions you experience in your networking interface together with the CP 5711? What type of interface is it you use? How do you experience this interruption?

About the change to SP2 I must say that the SP 2 seems not to be publicly available. As far as I know you need to contact the international customer support to get a download of the SP 2 from a FTP server they provide.
May I ask you another question... did you try this Fix yet? Well, the download is German... but it should also work on English OS systems.

Best regards

J_Bell