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Damex Request Denied - No Company Name

Created by: jherbst63 at: 4/20/2021 1:43 AM (8 Replies)

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4/20/2021 1:43 AM	Rate (0)
jherbst63 Advanced Member Joined: 8/17/2020 Last visit: 1/8/2023 Posts: 27 Rating: (1)	Hello- I requested the DAMEX check so i could update LSC 8.2 to 8.3 I received an email stating my request is denied because i don't have a company or school name entered into the field. I am a private user that has been working with LOGO for some time now but I don't have a company name. Can you offer any help as to what I should enter into that field? Thx

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4/20/2021 4:06 AM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/1/2023 Posts: 31530 Rating: (3916)	Enter "Private use".

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4/21/2021 1:55 AM	Rate (0)
jherbst63 Advanced Member Joined: 8/17/2020 Last visit: 1/8/2023 Posts: 27 Rating: (1)	Thank You Sir !

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This contribution was helpful to 1 thankful Users ixo65

4/22/2021 3:35 AM	Rate (0)
jherbst63 Advanced Member Joined: 8/17/2020 Last visit: 1/8/2023 Posts: 27 Rating: (1)	Sorry to say that Private User did not work. I received an email denying my request so I can't upgrade. Do you have another suggestion please?

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4/22/2021 5:16 AM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/1/2023 Posts: 31530 Rating: (3916)	Private use, not Private User. Another suggestion I don't have. Can you show us the exact wording of the email? Maybe the Moderator can help you.
	Last edited by: ixo65 at: 04/22/2021 05:19:26
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This contribution was helpful to 1 thankful Users Jen_Moderator

4/28/2021 3:26 AM	Rate (0)
jherbst63 Advanced Member Joined: 8/17/2020 Last visit: 1/8/2023 Posts: 27 Rating: (1)	Is anyone else having a problem getting the DAMEX key? I am a private user without a company and I keep getting denied because I don't have a company name. I tried "Private Use" and still i get denied.

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4/28/2021 4:47 AM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/1/2023 Posts: 31530 Rating: (3916)	jherbst63 Is anyone else having a problem getting the DAMEX key? I am a private user without a company and I keep getting denied because I don't have a company name. I tried "Private Use" and still i get denied. Please show us your rejection email. I cannot imagine that you will only be rejected for registering "private use".

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4/28/2021 11:15 AM	Rate (0)
Jen_Moderator Moderator Joined: 6/19/2017 Last visit: 12/1/2023 Posts: 7589 Rating: (154)	Hi jherbst63, I asked the responsible person regarding your issue and got the answer that your registration was checked again and approved today this morning. You should have received a confirmation E-Mail with this information. If you have any questions or difficulties again, do not hesitate to ask us. Best regards, Jen_Moderator
	My Forum is the place to personalize your profile, track your topics, and maintain content that interests you. Best regards Jen_Moderator
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4/29/2021 4:26 AM	Rate (0)
jherbst63 Advanced Member Joined: 8/17/2020 Last visit: 1/8/2023 Posts: 27 Rating: (1)	Thanks Jen_Moderator- I Received the email today. I am grateful for your help. John

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This contribution was helpful to 1 thankful Users Jen_Moderator

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