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Error after installing STEP 7 Basic V10.5 SP2

Created by: Arpit at: 3/4/2010 9:47 AM (9 Replies)

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3/4/2010 9:47 AM	Rate (0)
Arpit Posts: 49 Rating: (1)	Dear All, I recently installed Step 7 Basic V10.5 Incl. SP2. After installation, I receives preloader error (screenshot attached) every time windows starts. Pls help me why this error occures and how to solve it? Thanks Attachment error.JPG (785 Downloads)
Arpit Posts: 49 Rating: (1)
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3/4/2010 2:46 PM	Rate (0)
Robster Gold Expert Joined: 5/28/2008 Last visit: 10/23/2024 Posts: 1343 Rating: (141)	Can you give some information about your PC and operating system? Can you start Step7 Basic or always popup this error?

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3/5/2010 5:25 AM	Rate (0)
Arpit Posts: 49 Rating: (1)	I m using Windows XP SP3. with Core 2 Duo Processor 4GB of RAM. In taskmanager I found that Siemens.Automation.ObjectFrame.FileStorage.Preloader.exe utilize max amount of proccessor. And Error occures frequently till this process runs. Once I end this process error not appears. STEP 7 work perfectly. I found no error till now. And I am using SIMENTEC ENDPOINT Protection (Antivirus).
Arpit Posts: 49 Rating: (1)
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3/5/2010 5:50 AM	Rate (0)
umencho Diamond Member Joined: 3/21/2006 Last visit: 1/14/2025 Posts: 10239 Rating: (1182)	Hello Arpit, Look for "0x80000003" in Google. ...the application failed to initialize properly 0x80000003" Just to understand and perhaps some decision from there could to help you. Best regards, Hristo Mihalev

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3/18/2010 4:53 PM	Rate (0)
Denilson Pegaia Platinum Expert Joined: 9/23/2005 Last visit: 1/15/2025 Posts: 4393 Rating: (1463)	Hi,Is your Windows XP 64 bits? How your Windows XP supports 4G RAM?
	Denilson Pegaia Siemens Industry Sector Technical Support
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3/19/2010 8:14 AM	Rate (0)
TomDeWou Platinum Expert Joined: 11/15/2006 Last visit: 12/18/2024 Posts: 1319 Rating: (176)	Arpit And I am using SIMENTEC ENDPOINT Protection (Antivirus). Does this also appear if you deactivate Symantec Endpoint Protection??
	Have Fun! TomDeWou
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3/20/2010 5:27 AM	Rate (0)
Arpit Posts: 49 Rating: (1)	I am attaching the snapshot of my system configuration. The error still appears when i disable the antivirus. Attachment system.JPG (664 Downloads)
Arpit Posts: 49 Rating: (1)	Last edited by: Arpit at: 3/20/2010 5:30 AM
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3/22/2010 4:26 PM	Rate (0)
Robster Gold Expert Joined: 5/28/2008 Last visit: 10/23/2024 Posts: 1343 Rating: (141)	Mh, difficult.. I would recommend you to contact Technical support. They have direct contact with development and maybe this fault is not new for them. I think they can help you. regards

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3/27/2010 8:29 AM	Rate (0)
Yu-wen Tang Silver Member Joined: 10/7/2009 Last visit: 1/4/2025 Posts: 266 Rating: (95)	I encountered the same problem before. After reinstalling my Windows XP SP2 system, the problem was solved.

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3/29/2010 12:41 PM	Rate (0)
Denilson Pegaia Platinum Expert Joined: 9/23/2005 Last visit: 1/15/2025 Posts: 4393 Rating: (1463)	Hi, be carreful, the STEP 7 Basic is not homologated to work with Windows XP SP2.
	Denilson Pegaia Siemens Industry Sector Technical Support
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