hello everybody

I have a problem with Wincc runtime in TIA portal v16.

When I want to simulate my screens , I get this error when I try to run Simulation.

exactly runtime was started but it is close after a few seconds(1 or 2 seconds)

Hi goudarzi91,

First of all I think it would be interesting if you could please attach a screenshot of the error you are encountering.

On the other hand, to be able to see if the error is from the project or from the software you have installed, you can do some small tests:

- Delete the IM mask from the project and re-compile and test the simulation. Here is the link on how to do it. -> "How do you delete the IM folder of your TIA project

- Create a new very simple project and try to simulate it to see if it also closes and gives you a failure in the simulation.

I look forward to hearing from you to see how we can solve your problem.

Best regards!

ElonksuM_SN_BN

Hi goudarzi91,

First of all I think it would be interesting if you could please attach a screenshot of the error you are encountering.

On the other hand, to be able to see if the error is from the project or from the software you have installed, you can do some small tests:

- Delete the IM mask from the project and re-compile and test the simulation. Here is the link on how to do it. -> "How do you delete the IM folder of your TIA project

- Create a new very simple project and try to simulate it to see if it also closes and gives you a failure in the simulation.

I look forward to hearing from you to see how we can solve your problem.

Best regards!

 hello sir,

I have done it before, but when  I active ( runtime setting >> service >> alarm logging in runtime or date logging in runtime ) running wincc was interrupted and Deactived after 1 second since active simulation.

ElonksuM_SN_BN

Hi goudarzi91,

First of all I think it would be interesting if you could please attach a screenshot of the error you are encountering.

On the other hand, to be able to see if the error is from the project or from the software you have installed, you can do some small tests:

- Delete the IM mask from the project and re-compile and test the simulation. Here is the link on how to do it. -> "How do you delete the IM folder of your TIA project

- Create a new very simple project and try to simulate it to see if it also closes and gives you a failure in the simulation.

I look forward to hearing from you to see how we can solve your problem.

Best regards!

thanks alot sir

I deleted IM folder from the project after that I recompiled from my project but the problem didn't solve. 

I created a new simple project and I run the simulation again but it failed.

I don't know really what should I do?

Hi goudarzi91,

Having checked these points and if the same thing continues to happen, the following points come to mind:

1. As it happens when you select the Alarm Logging service, I would comment that you should check the AlarmLogging configuration to see if you are exceeding the established limits.

At the configuration of the AlarmLogging you must check that you meet the following conditions:

- Total size of the segments, maximum 6 months.

- Total sum of segments in ArchiveManager (Alarm Logging + Tag Logging (Fast + Slow)) not exceeding 200 segments.

- Each segment no more than 2GB.

2. Maybe it could be related to some compatibility issue. You could share the following with us?:

- Screenshot of the exact operating system version. To do this, you can type "winver" (without the inverted commas) in the Windows search engine and send us a screenshot showing which version and build you get.

- Screenshot of the Siemens software installed on the PC. To do this, take a screenshot from TIA Portal -> Help -> Installed Software. Which version are you using?

You can also check it yourself from the free siemens 'Compatibility Tool'.

3. Finally, you can also try performing a repair of the installation. This may fix problem with the installation.

Best regards!

ElonksuM_SN_BN

Hi goudarzi91,

Having checked these points and if the same thing continues to happen, the following points come to mind:

1. As it happens when you select the Alarm Logging service, I would comment that you should check the AlarmLogging configuration to see if you are exceeding the established limits.

At the configuration of the AlarmLogging you must check that you meet the following conditions:

- Total size of the segments, maximum 6 months.

- Total sum of segments in ArchiveManager (Alarm Logging + Tag Logging (Fast + Slow)) not exceeding 200 segments.

- Each segment no more than 2GB.

2. Maybe it could be related to some compatibility issue. You could share the following with us?:

- Screenshot of the exact operating system version. To do this, you can type "winver" (without the inverted commas) in the Windows search engine and send us a screenshot showing which version and build you get.

- Screenshot of the Siemens software installed on the PC. To do this, take a screenshot from TIA Portal -> Help -> Installed Software. Which version are you using?

You can also check it yourself from the free siemens 'Compatibility Tool'.

3. Finally, you can also try performing a repair of the installation. This may fix problem with the installation.

Best regards!

 hello sir

I was so pleased to hear from you.

there is a picture that show version of software program installed on my pc and operation system version and the configuration of alarm logging in my project.

Hi goudarzi91,

I have been reviewing what you share with me. As far as I can see, the configuration of AlarmLogging is correct, but regarding compatibility you need to perform an update. I recommend that you install Update 5 and try again as it is marked in the compatibility Excel. I try to show it to you in the attached images: As you can see in V16.0 there is a note (31) stating "STEP 7 V16.0 Upd5 or higher must be installed.".

Try updating and let me know the result.

Best regards!

 Hello sir

I was very thankful you considering my problem.

I have updated my TIA software, unfortunately after starting simulation runtime was deactivated again.

I don't know what should I do?

ElonksuM_SN_BN

Hi goudarzi91,

I have been reviewing what you share with me. As far as I can see, the configuration of AlarmLogging is correct, but regarding compatibility you need to perform an update. I recommend that you install Update 5 and try again as it is marked in the compatibility Excel. I try to show it to you in the attached images: As you can see in V16.0 there is a note (31) stating "STEP 7 V16.0 Upd5 or higher must be installed.".

Try updating and let me know the result.

Best regards!

K_Ohjus

Do you use Virtual Machine?

Simulation nor runtime will not work when using VM shared folder.

 no,

I don't Use Virtual machine.