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FM 357-2 firmwareL licence Error

Created by: khatri at: 3/16/2013 7:14 AM (4 Replies)

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3/16/2013 7:14 AM	Rate (0)
khatri Posts: 12 Rating: (0)	Dear All, We are having a license error problem in FM357-2 MLFB No.6ES7 357-4AH01-0AE0. our application is a balancing machine for turbine Rotor. On the Module, SF LED is flashing and DIAG LED is flashing at 3 Hz. When we go to the configuration software in Startup mode, the FM error appears "1100 No or valid license not found". How to resolve this error? Please help us in this regard as early as possible. the system fimware on our memeory card is L. we have downloaded this firmware from siemens support and download on our card using the update tool and follow the firmware transfer steps menssion in the manual FM357_2_b.pdf, but still the error of 1100 (no licence or valid licence exist) shows in the fm357-2 configration package.( snapshot enclosed here ) your help is required on urgent basis. BR RK Attachment FM357-2.JPG (462 Downloads)
khatri Posts: 12 Rating: (0)	Last edited by: O_Moderator at: 3/18/2013 10:40 AM
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3/16/2013 5:52 PM	Rate (0)
jklm Platinum Member Joined: 12/22/2006 Last visit: 1/25/2022 Posts: 1742 Rating: (309)	Hello, Did you follow this rule: An update tool to write the memory card is supplied with the configuration package (FM update). Under no circumstances should you use the SIMATIC Manager to delete or to write the memory card, because the license will be lost in this case !
	Best regards jklm Suggestion was helpful? Feel free to rate it.
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3/17/2013 4:38 AM	Rate (0)
khatri Posts: 12 Rating: (0)	Dear Jklm, we have used the simatic manager to clear the memory card. after this we have used the update tool to install the update system firmwareL to same memory card. but still no licence is restored. when we go to the configration package of FM (option>test>startup) the fm shows error masage 1100; no licence or valid licence. Please saggest the ramedy thanks in advance BR RK
khatri Posts: 12 Rating: (0)
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3/17/2013 7:58 AM	Rate (0)
umencho Diamond Member Joined: 3/21/2006 Last visit: 1/14/2025 Posts: 10239 Rating: (1182)	You can contact with Support Request best regards, Hristo Mihalev

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1/22/2018 6:58 PM	Rate (0)
luis octavio Member Joined: 5/2/2014 Last visit: 1/15/2025 Posts: 1 Rating: (0)	jklm Hello, Did you follow this rule: An update tool to write the memory card is supplied with the configuration package (FM update). Under no circumstances should you use the SIMATIC Manager to delete or to write the memory card, because the license will be lost in this case ! I have lost my Memory Card in this way, is there any procedore to recover o reinstall?

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