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Graphic Designer Missing

Created by: Cipanics at: 4/16/2007 3:55 PM (9 Replies)

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4/16/2007 3:55 PM	Rate (0)
Cipanics Posts: 6 Rating: (0)	Hello, I have installed WinCC V6.0 SP4 on my machine however when I start WinCC explorer and created a new project, there is no graphics designer and the others except for "Computer","Tag Management"and "Structure Tag". Did I miss anything during the installation?. (I have selected user defined installation and installed everything). Any Kind of help or leads is much appriciated. Thanks Amir
Cipanics Posts: 6 Rating: (0)
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4/16/2007 4:20 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Hi, Let's cover the basics: 1 - What's your OS? 2 - Do you have other Siemens products installed on that computer? If so, which and under which versions? 3 - Is there anything in your logs? Please post them here. 4 - What kind of project did you create (stand-alone, multi user...)?
Danielle Posts: 1275 Rating: (123)
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4/23/2007 1:11 PM	Rate (0)
belgiumdeals Posts: 2 Rating: (0)	I have the same problems... os: winXP The problems are always there, Open or start a new project WinCC 6.0 hotfix 2 Simatic Step 7 V5.4 WinCC flexible SP1 HF6 SIMATIC net Which log files do you need? grtz Tom
belgiumdeals Posts: 2 Rating: (0)
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4/23/2007 1:36 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Hi, What was the installation order? You didn't happen to install Flexible after WinCC, did you? 'Cause Flexible can cause problems to a WinCC installation... you should read this. The logs are in the Diagnose folder. "...\WinCC\Diagnose" Best regards, Danielle
Danielle Posts: 1275 Rating: (123)	Last edited by: Danielle at: 23.04.2007 13:39
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4/23/2007 3:14 PM	Rate (0)
belgiumdeals Posts: 2 Rating: (0)	Hi, No, I've installed flexible first. Because my log's were very long I've deleted them. When I reopen an project, There is nothing special into the(new) log files Licens.log 04/23/2007 15:14:27 InitLicense CS \| AppName = AppCS:Mcp \| CycleCheck = yes \| NameForMessageBox = \| Name of License = SIFLA9WRC40600 \| Text of License = WinCC RC (65536) \| 04/23/2007 15:14:27 InitLicense ED \| AppName = AppEd:Mcp \| CycleCheck = own \| NameForMessageBox = \| Name of License = SIFLA9WRC40600 \| Text of License = WinCC RC (65536) \| 04/23/2007 15:14:29 InitLicense RT \| AppName = OptRT:CHIPCARD \| CycleCheck = no \| NameForMessageBox = \| Name of License = A1WPC40600 \| Text of License = \| 04/23/2007 15:14:29 InitLicense CS \| AppName = AppCS:TlgASO \| CycleCheck = yes \| NameForMessageBox = \| Name of License = SIFLA9WRC40600 \| Text of License = WinCC RC (65536) \| WinCC_SStart_01.log 255,23.04.2007,15:14:29:291,1007007,1,,THTPORT04,SCRIPT,ProjectType 1 255,23.04.2007,15:14:30:353,1007007,1,,THTPORT04,SCRIPT,DM_NOTIFY_PROJECT_OPENED xrefs.log empty Regards Tom
belgiumdeals Posts: 2 Rating: (0)
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4/23/2007 4:36 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Hi, Didi you follow the instructions from that link? To resolve it I put in the WinCC CD and installed one component of it - doesn't matter which one, any will do. This then installs the common drivers for WinCC again which made it start working again. · Ok, firstly check your products are compatible using this FAQ · Ensure that the Windows Firewall is disabled. · Ensure you are not logged onto a domain when installing. · If Hyperthreading is available then you should disable it in the BIOS · Disable / uninstall any anti-virus software while installing If that doesn't work I'm affarid I can only think of a clean unistall / reinstall for WinCC... Unless anyone else has any ideas... Best regards, Danielle
Danielle Posts: 1275 Rating: (123)
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4/23/2007 4:55 PM	Rate (0)
Ikkezelf Posts: 1084 Rating: (72)	If you have the same problems when opening a new project then after Danielle's advise I would reinstall too. If a new project does not have the same problems, i would delete the <projectname>.dcf file (when the project is closed) and start it up again. That works for me most of the time. with regards, Ikkezelf
Ikkezelf Posts: 1084 Rating: (72)
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5/10/2007 11:03 AM	Rate (0)
rkymz Advanced Member Joined: 1/24/2006 Last visit: 7/6/2022 Posts: 25 Rating: (0)	We have the similar problem in a project. I dont know if it works for your problem, but when we remove the computer from local network connection, we solve our problem. I hope it works

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5/22/2007 2:33 PM	Rate (0)
Cipanics Posts: 6 Rating: (0)	Hi, We have solved the problem. We uninstall WinCC, Restart the machine, Turn off all antivirus software and firewall. then reinstalled WinCC. After executing all this, WinCC was working fine. I believe the firewall was the main cause, as stated in the Documentation (WinCC requires firewall to be off prior to installation). Thanks. Hopefully this would be helpful for others with the same prob. Regards Amir
Cipanics Posts: 6 Rating: (0)
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5/22/2007 2:57 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	I'm glad to hear it's working, Amir! Firewalls do mess WinCC up... prior to installation windows firewall is checked automatically, but other firewall software are not... Best regards, Danielle
Danielle Posts: 1275 Rating: (123)
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