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I can't reach the PLC from my computer (Windows 8 64 bit)

Created by: Jean V. at: 3/14/2013 6:43 PM (11 Replies)

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3/14/2013 6:43 PM	Rate (0)
Jean V. Posts: 20 Rating: (0)	Good afternoon, It seems that I have a problem very similar to someones'.I can't reach the PLC from my computer (Windows 8 64 bit). The ethernet interface is nor listed in the "online acces" of TIA portal nor in the "PG/PC interface" parameter window. I have shown my problem to friends of mine, but they don't know anything about TIA. Could you please tell me whether you see any possible solution? For an easier diagnostic, I send in attachment a screenshot of the software and PG/PC windows. Many thanks. Best regards, Jean Vercouillie. Attachment EthernetProblem.jpg (144 Downloads)
Jean V. Posts: 20 Rating: (0)	Last edited by: O_Moderator at: 3/18/2013 8:43 AM new subject after splitting from /tf/WW/en/Posts/65076#top
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3/18/2013 6:21 PM	Rate (0)
Jean V. Posts: 20 Rating: (0)	Hello, After reflexion with my teacher, I think this is maybe a problem of Service Pack. I presently use the SP2, but my teacher said that there is a SP3. But I don't know how to upgrade from SP2 to SP3. Can you help me? Many thanks! Jean Vercouillie
Jean V. Posts: 20 Rating: (0)
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3/18/2013 6:59 PM	Rate (0)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 3/19/2025 Posts: 10239 Rating: (1183)	Hello, There is no SP3 for TIA11. But there is TIA12. Again in Win8 you will have a problem as it is not compatible with Win8 yet. Perhaps in future SPs it might be. Best regards, Hristo Mihalev

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3/18/2013 8:32 PM	Rate (0)
Jean V. Posts: 20 Rating: (0)	Does it mean that the problem I have is due to the incompatibility of the TIA with Win8 ? Best regards, Jean Vercouillie.
Jean V. Posts: 20 Rating: (0)
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3/18/2013 9:19 PM	Rate (0)
mark1507 Platinum Member Joined: 6/23/2008 Last visit: 2/9/2025 Posts: 1168 Rating: (283)	Jean V. Does it mean that the problem I have is due to the incompatibility of the TIA with Win8 ? Best regards, Jean Vercouillie. Hi,this is not unlikely... Regards...
	"Expert" does not necessarily mean Siemens employee. Please cross-check your requirements always with official Siemens documentation. Also "Experts" are pleased about feedback. Please don't send support requests as PM. Questioners who don't follow up their thread will be put to my list of users to be ignored.
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3/18/2013 9:20 PM	Rate (0)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 3/19/2025 Posts: 10239 Rating: (1183)	Yes, we could stay on that reason. but I am currious about the way of installation. Do you have some troubles during instalation? Best regards, Hristo Mihalev

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3/19/2013 8:23 AM	Rate (0)
Jazz_M Gold Member Joined: 9/6/2008 Last visit: 5/7/2022 Posts: 1121 Rating: (86)	Hi Well you could check the Compactablity Wizard for the Tia V 11 and Win 8.0, Please find the link. https://support.automation.siemens.com/kompatool/pages/main/index.jsf
	Jazz
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3/19/2013 8:39 AM	Rate (0)
Jean V. Posts: 20 Rating: (0)	I had a message like: "The version of your operating system is not registerred as suitable version for TIA Portal. The versions compatible are: Windows XP, etc. The setup can though continue installation (without warranty). "
Jean V. Posts: 20 Rating: (0)	Last edited by: Jean V. at: 3/19/2013 8:40 AM
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3/19/2013 9:04 AM	Rate (0)
Jean V. Posts: 20 Rating: (0)	Tagolover Hi Well you could check the Compactablity Wizard for the Tia V 11 and Win 8.0, Please find the link. https://support.automation.siemens.com/kompatool/pages/main/index.jsf Thank you. I made the check, and my OS is compatible. BUT I FIND THIS IN THE HELP, UNDER THE SECTION "NOTES ON USE": "The following function is already described in the information system, but is not available in STEP 7 Basic V11.0 SP2: Loading hardware configurations from the target system to the PG/PC." I think that this is probably the node of the problem. What about you? What do you think?
Jean V. Posts: 20 Rating: (0)
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3/19/2013 10:50 AM	Rate (0)
Jazz_M Gold Member Joined: 9/6/2008 Last visit: 5/7/2022 Posts: 1121 Rating: (86)	Hello Jean V Well i do not know that if you ask me,.
	Jazz
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