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keep getting "restart windows before installing new programs"

Created by: Tennessee Chris at: 12/27/2006 1:32 AM (8 Replies)

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12/27/2006 1:32 AM	Rate (0)
Tennessee Chris Posts: 4 Rating: (0)	When I attemp to install any S-7 software I get this promt from the simatic install. Now matter how many times I restart I get the same thing. Can anyone help me?
Tennessee Chris Posts: 4 Rating: (0)	Last edited by: Tennessee Chris at: 12/27/2006 1:33 AM
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12/27/2006 9:03 AM	Rate (0)
Wizard Diamond Member Joined: 4/24/2006 Last visit: 6/5/2023 Posts: 8587 Rating: (1127)	Hello Tennessee Chris, Have you seen the following faq: http://support.automation.siemens.com/WW/view/en/8861819 It will solve your problems. Best regards, Wizard

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This contribution was helpful to 1 thankful Users AutoGen_896572

12/28/2006 11:59 PM	Rate (0)
Late Platinum Expert Joined: 1/7/2006 Last visit: 2/16/2023 Posts: 2705 Rating: (311)	[quote user="Tennessee Chris"]When I attemp to install any S-7 software I get this promt from the simatic install. Now matter how many times I restart I get the same thing. Can anyone help me? Hi Tennessee, I have had that also with a HP notebook, the trick is that the notebook didn't deinstall the installation software, I think that HP spool the software from a server into the notebooks. And on yhay server is laying something that must be deinstalled by the next startup of the notebook. But the next startup is by the customer where the server is not reachable.... [:(] The Siemens software looks very well if there is something to deinstall and find the software from HP that have to be deinstalled on the next startup... but this software is on the server thats not reachable.... and so on... [:P] So the trick is to getof that software by using the FAQ, for me this had worked fine.[8)]
	I hope that the answer will help, if you have still questions, don't hesitate to ask me. All the best, Late Never say never, think in solutions, not in trouble......
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1/3/2007 4:58 PM	Rate (1)
Elvis Posts: 17 Rating: (2)	[quote user="Tennessee Chris"]When I attemp to install any S-7 software I get this promt from the simatic install. Now matter how many times I restart I get the same thing. Can anyone help me? I have a HP notebook. A short way to bypass teh problem without modifing your system registry it to run "msconfig". In the "Services" disable all. Restart PC and install S-7 software. Re-enable all services and restart PC.
Elvis Posts: 17 Rating: (2)
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1/15/2008 10:22 PM	Rate (0)
sonduskaisgod Posts: 33 Rating: (5)	Triedthis option and ran into a problem. You can disable all services, BUT you need to leave the service called 'Windows Installer' running or you can't install programs. Hence the name. And I did have an HP laptop too, weird thing is that I have 4 the same. #1. Gave me no issues at all. #2. Installed after 1 reboot. #3. Installed after several reboots and deleting all in the %temp% folder. #4. I had to use the option listed above. All were opened @ the same time, had the same version of the OS and same software. weird.
sonduskaisgod Posts: 33 Rating: (5)
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7/9/2008 6:24 AM	Rate (0)
KayBee Posts: 241 Rating: (7)	Hi, same problem I also have faced faced when I tryed to Install STEP7 V5.3 into my HP Compaq nx6120 laptop.But problem was only when I tryed to install STEP7 V5.3.Finally I had to install STEP 7 V5.2 and now I am working on it.So it looks something in the V5.3 not HP laptop... thankx
KayBee Posts: 241 Rating: (7)
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10/6/2011 10:17 PM	Rate (0)
LEastburn Posts: 12 Rating: (1)	Excellent information from all. I have one other item to add. I have had several cases in which the Windows Installer seemed to be the cause of the error. I had tried unregistering and re-registering but found one note from Microsoft helpful. Article ID 888109 on support.microsoft.com. It also led to another article on updating Installshied. On consumerdocs.installshield.com, doc ID Q108322. I had to reinstall ISScript10.msi and after that things installed fine.
LEastburn Posts: 12 Rating: (1)
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This contribution was helpful to 2 thankful Users S_Moderator UMENCHO

11/11/2020 6:19 AM	Rate (0)
rohtanshvashishth... Member Joined: 7/22/2016 Last visit: 2/6/2023 Posts: 2 Rating: (0)	Thank you so much. I was stuck since last 3 hours on this. Regards RV

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12/28/2022 11:52 AM	Rate (0)
mr. problem Advanced Member Joined: 4/26/2021 Last visit: 12/28/2022 Posts: 26 Rating: (2)	Hi, Please check the link. Hopefully you will get the solution. https://youtu.be/wzA7pKTK6sw
	Last edited by: Jen_Moderator at: 12/28/2022 13:17:54 Video embedded. SML
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