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KTP 400 Mono PN, touch cannot be calibrate

Created by: ta_sonnet@yahoo.com at: 1/28/2016 1:14 PM (4 Replies)

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1/28/2016 1:14 PM	Rate (0)
ta_sonnet@yahoo.com Posts: 2 Rating: (0)	New bought KTP 400 Mono PN have problem with touch. But cannot be calibrate. In attached file when touch Profinet it select Password. When touch OP, this goes Transfer. I can’t go OP so I cannot calibrate. Is there any other option to calibrate? Thanks Sonnet ------------------------------------------------------------------------------------------ Split from KTP400 color PN. Attachment IMG_6396.jpg (130 Downloads)
ta_sonnet@yahoo.com Posts: 2 Rating: (0)	Last edited by: Min_Moderator at: 1/28/2016 3:59:26 PM New subject after splitting Last edited by: ta_sonnet@yahoo.com at: 1/28/2016 4:25:16 PM
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1/28/2016 4:41 PM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 1/20/2025 Posts: 8808 Rating: (1173)	Hello, Perhaps you can try to perform an OS update with the option "Reset to factory settings" selected: How do you do an "Operating system update" (OS update) or "Reset to factory settings" on operator panels? Best regards, Wizard

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1/28/2016 7:20 PM	Rate (0)
ta_sonnet@yahoo.com Posts: 2 Rating: (0)	Thanks for quick response. Please see the attach file which shows the device could not be reset. Thanks Sonnet Attachment Untitled.jpg (130 Downloads)
ta_sonnet@yahoo.com Posts: 2 Rating: (0)
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1/29/2016 8:26 AM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 1/20/2025 Posts: 8808 Rating: (1173)	Hello, Please use Prosave to perform the OS update. And be sure to select the option "Reset to factory settings" Best regards, Wizard

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2/1/2016 10:20 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 1/17/2025 Posts: 14593 Rating: (1818)	Hello ta_sonnet if you have the possibility to transfer a Project on the Panel you can create a Button with Systemfunction "CalibrateTouchscreen". Make the Button as bigas you r Screen on the Start Screen. If the Panel has an USB Interface you can connect an USB Mouse. Bye Murof
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