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KTP400 Basic Color, install HSP packges system give error

Created by: kmc at: 9/9/2015 8:09 AM (8 Replies)

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9/9/2015 8:09 AM	Rate (0)
kmc Member Joined: 3/3/2008 Last visit: 3/8/2023 Posts: 6 Rating: (1)	Wizard Hello Don_Zalmrol, You need Hardware support package. hardware Support Packages (HSPs) for WinCC (TIA Portal) Best regards, Wizard hi I have a one problem about it. when I install this panel hsp packges sistem give one mistake. "the support packages cannot be installed because essential requirements are not meet" product not installed: siemens.simatic.hmi.basic>=11.00.02.00 " how can I install this panel HSP? wincc v11 sp2 update 5 ------------------------------------------------------------------------------------------ Split from Simatec KTP400 Basic Color.
	Last edited by: kmc at: 9/9/2015 8:10:30 AM Last edited by: Min_Moderator at: 9/9/2015 10:50:34 AM New subject after splitting
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9/9/2015 11:16 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 3/20/2023 Posts: 21352 Rating: (2820)	Hello, can you provide the list of installed SW from TIA Portal? Regards Christoph

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9/9/2015 1:46 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 3/27/2023 Posts: 10092 Rating: (1336)	Hello kmc What Panel do you want to use?? If its a Basic Panel 2nd Generation then you have to use at least TIA Portal V13. Bye Murof
	If this Information really helps, you could use the Rate function
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9/10/2015 6:44 AM	Rate (0)
kmc Member Joined: 3/3/2008 Last visit: 3/8/2023 Posts: 6 Rating: (1)	KTP400 Basic color PN . need winccv11 sp2 update2 . when I click this panel's HSP packge and then click install , give mistake. but other HSP packges dont give this error Attachment adsız.JPG (178 Downloads)
	Last edited by: kmc at: 9/10/2015 7:45:47 AM
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9/10/2015 6:55 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 3/20/2023 Posts: 21352 Rating: (2820)	and can you provide the SW List or not?

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9/10/2015 7:37 AM	Rate (0)
kmc Member Joined: 3/3/2008 Last visit: 3/8/2023 Posts: 6 Rating: (1)	win 7 ultimate service pack 1 winCC v11 sp2 update 5 Attachment adsız.JPG (104 Downloads)
	Last edited by: kmc at: 9/10/2015 7:45:00 AM
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9/10/2015 7:46 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 3/20/2023 Posts: 21352 Rating: (2820)	Hello, the SW list from the TIA Portal. Is not really helpfull from you if you not provide the relevant information to help you! Regards Christoph

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9/10/2015 8:20 AM	Rate (0)
IBN-Service Posts: 8946 Rating: (994)	kmc win 7 ultimate service pack 1 winCC v11 sp2 update 5 Give us the list of installed Software that you find in TIA at "help" section.
IBN-Service Posts: 8946 Rating: (994)
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9/11/2015 9:24 AM	Rate (1)
kmc Member Joined: 3/3/2008 Last visit: 3/8/2023 Posts: 6 Rating: (1)	thank you problem solved!!! my wincc version was wrong. now all OK. wincc V11 sp2 upd5 )))

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