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KTP600 doesn't work

Created by: Galo003789 at: 9/7/2011 5:29 PM (14 Replies)

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9/7/2011 5:29 PM	Rate (0)
Galo003789 Posts: 5 Rating: (0)	Hi, I have a problem, when I was updating the OS of the panel the process stops and then show a communication interrupt message, but the cables and connections were fine, and then the panel doesn't work any more. When I re-boot the panel after 30 minutes of not get any type of communication between the panel and TIA V11 sp1, the panel doesn't launch the boot loader, it stays in the blank screen that appear before it starts. Is there a way to re-install the boot loader?? or another way to fix this problem?? Regards Galo Attachment DSC_0122.jpg (640 Downloads)
Galo003789 Posts: 5 Rating: (0)
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9/8/2011 9:05 AM	Rate (1)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 1/14/2025 Posts: 10239 Rating: (1182)	Hello Galo, Try using Prosave and "Reset to factory settings" option there. ProSave.pdf Best regards, Hristo MIhalev

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This contribution was helpful to 1 thankful Users Tomy Master

2/6/2012 10:13 PM	Rate (0)
alkimux Advanced Member Joined: 5/16/2011 Last visit: 10/12/2024 Posts: 15 Rating: (0)	Hey, have the exact same problem here. I've already try to use ProSave but with no results. Any other ideas?. Thanks.

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2/7/2012 5:33 AM	Rate (0)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 1/14/2025 Posts: 10239 Rating: (1182)	Support Request. Tryt it. best regards, Hristo Mihalev

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7/1/2012 12:26 AM	Rate (0)
Planific10 Posts: 2 Rating: (0)	Estimado pudiste resolver el problema??? ami me pasa lo mismo... Favor de responder. Dear you resolved the problem?? ami I feel the same ... Please respond.
Planific10 Posts: 2 Rating: (0)
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7/1/2012 2:23 AM	Rate (0)
Planific10 Posts: 2 Rating: (0)	Encontre la solucion colegas, solo hay q seguir el procedimento del Manual. Operator Panel with Defective Operating System Table 1-1 No. Procedure 1. Back Up Licenses and Authorizations If the operator panel no longer boots automatically, then you can no longer access the file system. Then you cannot back up the existing recipes and licenses. 2. PG/PC: Setting the PG/PC interface You only have to make a setting in the PG/PC interface with the "Ethernet" transfer type.  Open the "PG/PC interface" under "Start > Settings > Control panel > Set PG/PC interface". – Select S7ONLINE under "Access point of the application". – Under "Interface Parameter Assignment Used" you select "TCP/IP -> <Network Card Name>". 3. Operator panel: make transfer settings on the operator panel No transfer settings can or need to be made on the operator panel. 4. Operator panel: power supply Switch off the power supply for the operator panel. 5. Establish cable connection Connect the operator panel to the PG/PC according to the transfer type selected.
Planific10 Posts: 2 Rating: (0)
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10/30/2012 5:36 PM	Rate (0)
quentger Posts: 1 Rating: (0)	Same problem of the first post... But what you say don't work because we can't push on the transfert button... nobody have a solution ? Are there a system to load direct a other copy of the OS ? Thx
quentger Posts: 1 Rating: (0)	Last edited by: quentger at: 10/30/2012 5:38 PM
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10/31/2012 11:58 AM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, You should do an OSUpdate to factory settings. How do you do an operating system update (OS update) on operator panels? or you start a Support Request. Tweety
Tweety Posts: 3037 Rating: (192)
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11/4/2012 4:58 PM	Rate (1)
luzkov Posts: 9 Rating: (1)	Found a solution to the problem. 1. Please note settings Start - Control Patel - Set PG/PC Interfaces S7ONLINE! 2. In Simatic Pro Save insert real IP and set IP in your PC. Example Pro Save IP - 192.168.0.2 PC IP - 192.168.0.100 Massk - 255.255.255.0. 3. In OS update set - Reset to factory settings. 4. Open Image. 5. In HIM power off!!! 6. click Update OS. 7. And in Him set powwer on. 8. wait. It worked. http://support.automation.siemens.com/WW/llisapi.dll?func=cslib.csinfo&lang=en&objid=19701610&caller=view 1
luzkov Posts: 9 Rating: (1)
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This contribution was helpful to 4 thankful Users Berg jirimatus BorAq Uddeholm

12/12/2012 6:03 PM	Rate (0)
jirimatus Posts: 53 Rating: (2)	Hi, the Luzkov's solution worked for me as well !!! Just be carefull with the IP settings and the card setting in the Set PG/PC Interface. (dont mix with your wifi as I did) Jiri.
jirimatus Posts: 53 Rating: (2)
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