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LOGO!Soft V8.2 doesn't recognise latest installation V8.1.1. "not qualified".

Created by: HarmenSchippers at: 12/4/2017 8:59 PM (8 Replies)

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12/4/2017 8:59 PM	Rate (0)
HarmenSchippers Regular Member Joined: 9/23/2015 Last visit: 1/26/2022 Posts: 21 Rating: (2)	OK. 5 minutes ago I tried it again and now I've downloaded the right version v8.2. Problem now is that it doesn't recognise my latest installation V8.1.1. "not qualified". So I've installed the original software from the dvd v8.0 and tried to update v8.0 to v8.2. Also the version keeps telling me that the software is not qualified. Even choosing the folder from the original dvd tells me the same thing. With V8.1.1 I didn't have any problems. Some of you have the same problem or happens to have a fix :-)? ------------------------------------------------------------------------------------------ Split from LOGO!Soft V8.2.
	Last edited by: Jen_Moderator at: 12/5/2017 1:57:33 PM New subject after splitting
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12/4/2017 9:15 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/5/2023 Posts: 31546 Rating: (3920)	I have installed the following versions of LOGO! Soft Comfort on my PC and they all work without problems: - V 6.1.12 - V 7.1.5 - V 8.0 - V 8.1.1 - V 8.2

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12/4/2017 9:39 PM	Rate (0)
HarmenSchippers Regular Member Joined: 9/23/2015 Last visit: 1/26/2022 Posts: 21 Rating: (2)	sorry. forgot to mention that I'm trying to install v8.2 on macos. On my PC the update works just fine. So something goes wrong when updating on macos I think...
	Last edited by: HarmenSchippers at: 12/4/2017 10:08:47 PM
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12/4/2017 10:18 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/5/2023 Posts: 31546 Rating: (3920)	If I were you, I would start a support request. Attachment unknown.PNG (198 Downloads)

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12/4/2017 10:51 PM	Rate (0)
HarmenSchippers Regular Member Joined: 9/23/2015 Last visit: 1/26/2022 Posts: 21 Rating: (2)	I will if it is really necessary. What is new in V8.2?

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12/5/2017 5:42 AM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/5/2023 Posts: 31546 Rating: (3920)	HarmenSchippers I will if it is really necessary. What is new in V8.2? What is new in LOGO!Soft Comfort V8.2? The features described below are only used for LOGO!Soft Comfort V8.2. New features LOGO!Soft Comfort V8.2 provides the following new features: SupportGo onlinefunction to scan TDE device in network project mode Support online and offline setting for LOGO!TDE Update the background color for the following special flags: M8 = Initialization Flag (Displays blue in LOGO!Soft Comfort) M27 = Message Character Set Flag (Displays green in LOGO!Soft Comfort) LOGO! Access tool LOGO! Access tool V2.0.0 provides the following new features: Set data synchronization period Show history data Start or stop the data synchronization For detailed information, refer toLOGO! Access Tool Help. LOGO! Web Editor LOGO! Web Editor is a new tool used together with LOGO! Base Module (BM) and LOGO! Soft Comfort, and it provides the following features: Create user-defined web pages in Editor pane Visit the whole project through Web Server of LOGO! Base Module For detailed information, refer toLOGO! Web Editor Tool Online Help.

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This contribution was helpful to 1 thankful Users HarmenSchippers

12/5/2017 8:40 AM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 12/5/2023 Posts: 31546 Rating: (3920)	sealab I downloaded both versions of the update files: 32 bits and 64 bits. When installed, the 64-bit file reports that it is version 8.2. When installed, the 32-bit file reports that it is version 8.1.1! Now the correct file is also deposited for the download of the upgrade to V8.2 for Windows 32-bit. Attachment Unknown.PNG (98 Downloads)

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12/6/2017 9:42 PM	Rate (1)
HarmenSchippers Regular Member Joined: 9/23/2015 Last visit: 1/26/2022 Posts: 21 Rating: (2)	After some evenings of trying to find the answer of not being able to install the newest version it finally works!! I had a old version of java running. Java 6 to be exact. I just thought to give it a shot with the newest version and I was able to instal the newest version V8.2 immediately. So for mac users. Install the latest java 8 (151) and you're good to go

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This contribution was helpful to 2 thankful Users ixo65 AlanTrollip

9/29/2018 1:28 PM	Rate (0)
AlanTrollip Advanced Member Joined: 8/15/2015 Last visit: 12/3/2023 Posts: 65 Rating: (7)	HarmenSchippers After some evenings of trying to find the answer of not being able to install the newest version it finally works!! I had a old version of java running. Java 6 to be exact. I just thought to give it a shot with the newest version and I was able to instal the newest version V8.2 immediately. So for mac users. Install the latest java 8 (151) and you're good to go Thanks Dude! I was thinking the same thing, and you confirmed it... Did a full wipe of my macBook for Mojave (because sometimes its what we need.) tried re-installing v8 - wants legacy version, so you think you sorted, right? then you install 8.2, which needs latest!! mind blown.. the support page REALLY should be updated... Thanks again
	The more mistakes I make, the faster I learn!
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