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No connection between PROSAVE and HMI MTP1200 Unified

Created by: Leandro035 at: 7/13/2023 8:43 PM (5 Replies)

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7/13/2023 8:43 PM	Rate (0)
Leandro035 Joined: 10/4/2022 Last visit: 7/20/2023 Posts: 7 Rating: (0)	Hola, Me aparece el mismo error mencionado, pero no me establece conexión entre PROSAVE y HMI MTP1200 Unifield. En el Puerto X2 me aparece una IP 0.0.0.0 y la MAC en la esquina superior derecha. pero nose que IP poner en ProSave. Intento poner la IP del HMI pero no me resulta. Porfa si me pudiera ayudar con el tema, lo agradecería . Saludos. ------------------------------------------------------------------------------------------ Split from MTP 1000 : Waiting for connection.
	Last edited by: Jen_Moderator at: 07/14/2023 06:44:53 New subject after splitting
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7/14/2023 6:36 AM	Rate (0)
Stefan Arcularius Platinum Expert Joined: 1/21/2013 Last visit: 1/23/2025 Posts: 3451 Rating: (543)	Hi Leandro035, Leandro035 Hola, Me aparece el mismo error mencionado, pero no me establece conexión entre PROSAVE y HMI MTP1200 Unifield. En el Puerto X2 me aparece una IP 0.0.0.0 y la MAC en la esquina superior derecha. pero nose que IP poner en ProSave. Intento poner la IP del HMI pero no me resulta. Porfa si me pudiera ayudar con el tema, lo agradecería . Saludos. Please write in English, as this is an English speaking forum. Leandro035 (translated by DeepL) Hello, I get the same error mentioned above, but it does not establish connection between PROSAVE and HMI MTP1200 Unifield. In Port X2 I get an IP 0.0.0.0.0 and the MAC in the upper right corner. But I don't know which IP to put in ProSave. I'm trying to set the IP of the HMI but it doesn't work. Please if you could help me with the issue, I would appreciate it. Greetings. Refer to the "Resetting an HMI device to factory settings via ProSave" section in the operating instructions. When configuring the IP address in ProSave, it is important to use a free address within the computer's subnet. To ensure that the address is free, it is recommended to use a direct connection from your PC to the Panel. Kind regards Stefan

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This contribution was helpful to 2 thankful Users Jen_Moderator Leandro035

7/14/2023 1:34 PM	Rate (0)
Leandro035 Joined: 10/4/2022 Last visit: 7/20/2023 Posts: 7 Rating: (0)	Hi, I follow the steps mentioned but I don't have access to the panel. this is in maintenance mode. I don't know what IP to put on my PC and on PROSAVE. The HMI IP is 0.0.0.0 according to the top right message. I have: In port X1P1 X1P2 I have assigned the IP 192.168.127.2 (it pings me) On my PC I have the IP 192.168.127.3 In ProSAVE I have the IP 192.168.127.4 try assigning the two MAC but i can't get successful connection Help please Regards
	Last edited by: Leandro035 at: 07/14/2023 13:47:38 Last edited by: Leandro035 at: 07/14/2023 13:55:25 Last edited by: Jen_Moderator at: 07/17/2023 05:34:55 Text formatting optimized.
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7/16/2023 6:08 PM	Rate (0)
Stefan Arcularius Platinum Expert Joined: 1/21/2013 Last visit: 1/23/2025 Posts: 3451 Rating: (543)	Hi Leandro035, Your PC may not have the correct settings for the PG/PC interface. Please follow the instructions in chapter "Setting the PG/PC interface". Kind regards Stefan

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1/23/2024 8:25 PM	Rate (0)
rnunezr Joined: 1/9/2019 Last visit: 2/5/2024 Posts: 1 Rating: (0)	leandro035 Hola, Sigo los pasos mencionados pero no tengo acceso al panel. esto está en modo de mantenimiento. No sé que IP poner en mi PC y en PROSAVE. La IP de HMI es 0.0.0.0 según el mensaje superior derecho. Tengo: En el puerto X1P1 X1P2 tengo asignada la IP 192.168.127.2 (me hace ping) En mi PC tengo la IP 192.168.127.3 En ProSAVE tengo la IP 192.168.127.4 intenta asignar las dos MAC pero no puedo conseguir una conexión exitosa Ayuda por favor Saludos Hola Leandro; Me sucede lo mismo, pudiste solucionarlo? Me cuentas por favor ya que he hecho los procedimientos de reset pero no da resultado ya que mi pc no logra comunicacion con el Panel desde prosave, saludos

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1/24/2024 10:25 AM	Rate (0)
Jen_Moderator Diamond Member Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating: (174)	Hello rnunezr Please try to discuss your question in English language. This is an international community, and we try to focus on one language. Posting in English will help you to get more response to your question. This is the translation of your question: rnunezr Hello Leandro; The same thing happens to me, could you solve it? I have done the reset procedures but it does not work because my pc does not communicate with the Panel from prosave, greetings. Regards, Jen_Moderator

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