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No Ethernet connection with Set PG/PC interface

Created by: Claude 007 at: 7/26/2011 9:31 PM (36 Replies)

Rating (9)

Thanks 32

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37 Entries

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7/26/2011 9:31 PM	Rate (1)
Claude 007 Posts: 4 Rating: (1)	Hello My system Windows 7 Ultimate 32bit, with Step 7 V5.5.0.0. Since I installed 'Hardware updates' from de HW config. My TCP/IP communication with Set PC/PG gives me an error 'Online: Cannot load the selected communication driver; File not found.' The TCP/IP test (SR Status) tells access points using this parameter set: -> S7ONLINE , Error in function call SRMD_Set(..) - No interface handle Version ID: DLL Version 8.1.2003.4124. (see attachment) I reinstalled windows and Step 7 and the problem was gone untill I installed de 'Hardware updates' ! The 'Station Configurator' gives also an error: connection failed and WinCC V7.0.2.0 can also not make communication to a S7 TCP/IP partner My CP5512 card is still working and WinCC Flex can still download through ethernet Someonecan help me? RegardsClaude Attachment Set PGPC TCPIP error.jpg (5631 Downloads)
Claude 007 Posts: 4 Rating: (1)
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This contribution was helpful to 2 thankful Users Mr Charisis Sergey.Kolpeto

7/27/2011 8:08 AM	Rate (2)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 3/19/2025 Posts: 10239 Rating: (1183)	Hello, Durring hardware update as we know Simatic Manager close automatically itself. And SIMATIC IEPG Help Service was shut down also. Check after update in My Computer (right mouse button) -> Context Menu -> Manage -> Services and Applications -> Services . Normally the service should be registered there and start! If not (the service even is missing), corresponding exe file which execute the same is S7OIEHSX.exe under Programs-> Files->....Double click and that's it. Check again the service if it is there already started. Check TCP/IP connection then. Best regards, Hristo Mihalev

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This contribution was helpful to 5 thankful Users rico100 grrrrrroooo vueptrai AutoGen_187284 Mr Charisis

4/4/2012 5:45 PM	Rate (1)
doer Posts: 5 Rating: (1)	i have the same problem with TCP/IP broadcom netlink can someone help me ? Attachment error.JPG (3721 Downloads)
doer Posts: 5 Rating: (1)
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4/5/2012 6:44 AM	Rate (0)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 3/19/2025 Posts: 10239 Rating: (1183)	Hello, I suggest you to follow the way with reinstall the software in order to work with Step7. Meanwhile try it - Support Request. Best regards, Hristo Mihalev

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4/7/2012 8:32 PM	Rate (0)
doer Posts: 5 Rating: (1)	thank you UMENCHOfor ur help, but i found the cause of the problem
doer Posts: 5 Rating: (1)
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4/8/2012 7:41 AM	Rate (0)
umencho Diamond Expert Joined: 3/21/2006 Last visit: 3/19/2025 Posts: 10239 Rating: (1183)	doer thank you UMENCHOfor ur help, but i found the cause of the problem Please, share it with us. Best regards, Hristo Mihalev

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This contribution was helpful to 1 thankful Users AutoGen_9617078

4/21/2012 9:48 AM	Rate (0)
foli Advanced Member Joined: 1/19/2009 Last visit: 3/20/2025 Posts: 7 Rating: (0)	Facing similar problem please share the solution

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5/1/2012 3:00 PM	Rate (0)
doer Posts: 5 Rating: (1)	right click (mouse) on computer and click manage---->services--->then activate "(SIMATIC IEPG HelpSERVICE)". --waiting for ur reply-- best regards. Attachment resolve.JPG (6646 Downloads)
doer Posts: 5 Rating: (1)
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This contribution was helpful to 2 thankful Users Tranhieu0983 AutoGen_9617078

6/25/2012 9:50 PM	Rate (3)
WINCD Posts: 3 Rating: (3)	Hi, I had the same problem and i resolved it. start->run->services.msc the service: "SIMATIC IEPG Help Service" can not run if you have a problem in the file: "C:\Program Files\Common Files\Siemens\S7IEPG\s7oiehsx.exe" or "C:\Program Files\Fichiers communs\Siemens\S7IEPG\s7oiehsx.exe" the cause of the problem is the Antivirus. the solution is: add the file s7oiehsx.exe to the exclusive programs in Antivirus settings. restart the sevice. if the file is deleted: desactivate the antivirus and re install Step7 or Step7-microwin. add the file s7oiehsx.exe to the exclusive programs in Antivirus settings. restart the sevice. Attachment s7oiehsx.zip (3877 Downloads)
WINCD Posts: 3 Rating: (3)	Last edited by: WINCD at: 9/4/2012 9:14 PM
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This contribution was helpful to 6 thankful Users falki Tranhieu0983 PAB10PG ZZZZZZZZZ Hercilio Mr Charisis

9/4/2012 9:17 PM	Rate (0)
WINCD Posts: 3 Rating: (3)	see this helping picture. Attachment ethernet.JPG (6220 Downloads)
WINCD Posts: 3 Rating: (3)
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This contribution was helpful to 3 thankful Users Tranhieu0983 PAB10PG Ginny_178

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