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Not possible to install simotion scout V4.2.10

11/7/2012 12:58 PM	Rate (0)
CHRISTSA Posts: 11 Rating: (0)	Hello When I try to install simotion scout v4.2.10 I always get several errors. I'm running win7 sp1 Step 7 v5.5 +sp2 (german + english) First I removed winccflex. But still i get errors... Can someone help me? Best regards Sam Attachment 7-11-2012 12-50-03.jpg (403 Downloads)
CHRISTSA Posts: 11 Rating: (0)
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11/7/2012 2:35 PM	Rate (0)
KSN Platinum Member Joined: 8/25/2006 Last visit: 4/18/2025 Posts: 2213 Rating: (281)	Hello. It seems like Scout 4.2 SP1 with Step7 V5.5 SP2 is not compatible with Win7, you need Step7 5.5 HF4 or Scout 4.3 SP1. Check compatibility here: Compatibility table of the software products in the SIMOTION environment.
	Last edited by: KSN at: 11/7/2012 2:38 PM
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11/8/2012 8:05 AM	Rate (0)
CHRISTSA Posts: 11 Rating: (0)	Problem solved! I've uninstalled the whole Siemens package. Than I reinstalled thestep 7 v5.5 sp2 (german & english). After that the simotion scout and now it works! Thank you Best regards Sam
CHRISTSA Posts: 11 Rating: (0)
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This contribution was helpful to 1 thankful Users S_Moderator

4/30/2014 3:49 PM	Rate (0)
Ziemens Silver Member Joined: 3/2/2007 Last visit: 4/3/2025 Posts: 982 Rating: (5)	do we have to"uninstall the whole Siemens package" ? no other simpler solution ?
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5/2/2014 9:47 AM	Rate (0)
KSN Platinum Member Joined: 8/25/2006 Last visit: 4/18/2025 Posts: 2213 Rating: (281)	Hello. How do you uninstall STEP 7 completely, including all the software packages? Sometimes it is easier to begin with new installation of Windows.

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5/2/2014 10:09 AM	Rate (0)
Ziemens Silver Member Joined: 3/2/2007 Last visit: 4/3/2025 Posts: 982 Rating: (5)	this will be our plan B. but, we are trying firstto uninstall an old Scout version, to install a newer one. when i do "Uninstall Scout via control panel "Add / Remove Programs"", i get message"Fatal error during installation".have you seen this before?
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5/5/2014 4:18 PM	Rate (0)
Ziemens Silver Member Joined: 3/2/2007 Last visit: 4/3/2025 Posts: 982 Rating: (5)	solved by following the steps in the attached file. remember to uninstall wincc flexible first. Attachment manually uninstallation of SIMOTION SCOUT.pdf (742 Downloads)
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