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OP37 troubleshooting

Created by: tinkof at: 7/13/2013 7:43 PM (6 Replies)

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7/13/2013 7:43 PM	Rate (0)
tinkof Regular Member Joined: 11/26/2012 Last visit: 1/19/2022 Posts: 24 Rating: (0)	Hello to everybody.Please help me. I have OP37.When I turn on the OP37 and wait until RAM testing finished I see picture of BIOS, everything is normal. But then I get message: "Drive not ready or disk boot failure Insert or replace system disk then press <<Enter>> when ready". The panel has three ways of load: OP firmware DISK PCMCIA:HD I think that I have this problem because my panel load by way two- DISK. It is my first question: "Am I right or no?" I can not enter in BIOS (press CTRL+ALT+ESC in same time,I have manual about this panel) Panel does not response any combination keys and my second question:"How can I reset panel to initial setting? "

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7/13/2013 7:49 PM	Rate (0)
Ayman Elotaify Platinum Member Joined: 5/28/2008 Last visit: 4/1/2023 Posts: 4401 Rating: (824)	tinkof Hello to everybody.Please help me. I have OP37.When I turn on the OP37 and wait until RAM testing finished I see picture of BIOS, everything is normal. But then I get message: "Drive not ready or disk boot failure Insert or replace system disk then press <<Enter>> when ready". The panel has three ways of load: OP firmware DISK PCMCIA:HD I think that I have this problem because my panel load by way two- DISK. It is my first question: "Am I right or no?" I can not enter in BIOS (press CTRL+ALT+ESC in same time,I have manual about this panel) Panel does not response any combination keys and my second question:"How can I reset panel to initial setting? " Hello, I hope that you have the protool configuration file of OP37. Press the following combination (ESC + Right Arrow + Down Arrow) to reset the panel and enter the transfer mode. The update the OS Download the protool project on it and try. If you have the protool project (hopefully), I do recommend to migrate it to MP377. OP37 is very old panel, then Siemens produced MP370 to replace it and then MP377 to replace both. Hope this helps.
	Ayman Elotaify
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7/13/2013 9:18 PM	Rate (1)
UMENCHO Diamond Expert Joined: 3/21/2006 Last visit: 3/2/2023 Posts: 10221 Rating: (1175)	tinkof Hello to everybody.Please help me. I have OP37.When I turn on the OP37 and wait until RAM testing finished I see picture of BIOS, everything is normal. But then I get message: "Drive not ready or disk boot failure Insert or replace system disk then press <<Enter>> when ready". The panel has three ways of load: OP firmware DISK PCMCIA:HD I think that I have this problem because my panel load by way two- DISK. It is my first question: "Am I right or no?" I can not enter in BIOS (press CTRL+ALT+ESC in same time,I have manual about this panel) Panel does not response any combination keys and my second question:"How can I reset panel to initial setting? " I guess the flopy disk is empty. So, If there is a floppy disk in the drive, the OP37 boots from floppy disk. If there is no floppy disk, the OP37 boots from hard disk. The problem might be that hard disk is not "recognized" and for that reason is searching for flopy. As the panel doesn't respond to keyboard it seems the panel is corrupted. Check 15.2 Chapter from the manual. Best regards, Hristo Mihalev

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This contribution was helpful to 1 thankful Users hdhosseini

7/14/2013 5:32 PM	Rate (0)
tinkof Regular Member Joined: 11/26/2012 Last visit: 1/19/2022 Posts: 24 Rating: (0)	Thank you all

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7/22/2013 5:06 PM	Rate (0)
tinkof Regular Member Joined: 11/26/2012 Last visit: 1/19/2022 Posts: 24 Rating: (0)	The problen was resolved. I cleared memory with arrow and switch off battery in panel. And OP37 went into a state of Download.I reloaded project via IF2 port
	Last edited by: tinkof at: 7/22/2013 5:07 PM
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This contribution was helpful to 2 thankful Users Ayman Elotaify O_Moderator

6/19/2015 1:59 AM	Rate (0)
Miguel Tavares Posts: 12 Rating: (2)	tinkof The problen was resolved. I cleared memory with arrow and switch off battery in panel. And OP37 went into a state of Download.I reloaded project via IF2 port Hello! I 'am experiencing the exact same problem that you described above. Can you please be more specific about the steps you did to solve the issue. thanks
Miguel Tavares Posts: 12 Rating: (2)
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6/24/2015 11:47 AM	Rate (0)
Min_Moderator Platinum Member Joined: 9/3/2014 Last visit: 3/13/2019 Posts: 4825 Rating: (123)	New question published by Miguel Tavares is split to a separate thread with the subject Restore old backup in new OP37. Best regards Min_Moderator

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