2/9/2010 7:34 AM | |
Posts: 3609 Rating: (29) |
Import of a Technical Question of an User bronzon wrote: Hi, Good day. We have migrated a PCS7 project from version 5 to version 7. The project has succesffuly ugraded and the plant is running now. Just last weekwe have encountered a strange problem on the OS runtime. It hang up or freeze wherein the operator could not make any changes, call faceplate or change graphic page but all the values are continuously updating. Then after few minutes the OS works normally without doing anything. Is it a software issue? Is there any hotfix for this problem? The OS is running for weeks andthis problem only arise last week, what could be the reason that triggering this event?We have found this log message belowfrom the WinCC diagnose everytime the the OS freeze. 255,08.02.2010,14:30:01:250,1007008,4,,OS01,SCRIPT,EndAct Timeout 255,08.02.2010,14:31:01:671,1007008,4,,OS01,SCRIPT,EndAct Timeout 255,08.02.2010,14:32:01:687,1007008,4,,OS01,SCRIPT,EndAct Timeout 255,08.02.2010,14:33:01:718,1007008,4,,OS01,SCRIPT,EndAct Timeout 255,08.02.2010,14:34:01:718,1007008,4,,OS01,SCRIPT,EndAct Timeout Hope to receive your response. Thank you ver much. |
5/14/2010 2:26 PM | |
Joined: 9/27/2007 Last visit: 12/18/2020 Posts: 993 Rating: (103)
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Hi, i think it is not possible to investigate a hang up in a forum... therefore i think it is the best way to contact the support.. Regards Cumu |
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6/27/2010 9:11 PM | |
Posts: 73 Rating: (6) |
Hello, I think it would be a good idea to look for any script errors in your project using GSC Diagnostics / APDIAG. Thanks & Regards, Krrish !!! |
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