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problem on start up of MP370

Created by: politeman at: 1/31/2016 2:49 PM (9 Replies)

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1/31/2016 2:49 PM	Rate (0)
politeman Posts: 14 Rating: (1)	Hi Dear all I have a problem on touch screen MP 370 when turn on that, it go to bootloader and after finishing the loading process it stop,I install windows CE on it by prosave it doesn't work for that. Best ragard Attachment DSC_0991.JPG (822 Downloads)
politeman Posts: 14 Rating: (1)
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2/1/2016 8:34 AM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 4/23/2025 Posts: 8963 Rating: (1195)	Hello, Did you try to perform an OS update, with the option "Reset to factory Settings" (or Booting)? Best regards, Wizard

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2/1/2016 10:16 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 4/23/2025 Posts: 15318 Rating: (1894)	Hello Politeman As Wizard says use a Os Update with factory Settings: https://support.industry.siemens.com/cs/ww/en/view/19701610 You need a RS232 Nollmodem Cable to perform. Use the Manual for ProSave in the FAQ Bye Murof
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5/24/2016 2:32 PM	Rate (1)
politeman Posts: 14 Rating: (1)	Hi I upgrade it with prosave and Rs232 cable but My problem was not removed (again i turn on MP370 and I ran into this problem again). at least I open the cover of MP370 and I found one diode zener SMD type (5.6 V) (near the battery )broken I changed it with new one my problem removed. I think the role of that diode help to start up other part of touch screen. Thanks for your attention
politeman Posts: 14 Rating: (1)
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9/5/2016 8:29 AM	Rate (0)
Mudz Posts: 1 Rating: (0)	I am facing similar issue, can you indicate which diode was replaced on the photo. If my board might be different than yours please highlight where to look for the diode. Attachment siemens panel.jpeg (895 Downloads)
Mudz Posts: 1 Rating: (0)
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1/15/2020 11:59 AM	Rate (0)
Joci68 Posts: 1 Rating: (0)	Hi! Yo can help me? Witch diode is bad?
Joci68 Posts: 1 Rating: (0)
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2/22/2021 7:37 AM	Rate (0)
AK2 Regular Member Joined: 8/30/2016 Last visit: 11/26/2024 Posts: 1 Rating: (0)	Hi! i have the same problem. can You help me? Witch diode is bad? i cant find the battery.

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3/21/2023 5:15 AM	Rate (0)
AutoGen_9920083 Posts: 1 Rating: (0)	Hi! I have same problem. Please help. where is this diode?
AutoGen_9920083 Posts: 1 Rating: (0)
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3/21/2023 8:50 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 4/23/2025 Posts: 15318 Rating: (1894)	U_c2735416-aa46-403b-bde5-4165cc8d2c59 Hi! I have same problem. Please help. where is this diode? Hello U_c2735416-aa46-403b-bde5-4165cc8d2c59 I would not recommend changing HW details on the mainboard by yourself. you never know what happens and if you damage something else.... I would try to contact the Siemens Repair center perhaps they can repair or send you a replacement device. Bye Murof
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5/6/2024 7:06 PM	Rate (0)
theus Member Joined: 3/25/2015 Last visit: 4/16/2025 Posts: 1 Rating: (0)	There's only one zeiner- glass diode with blue stripe. Similar problem. Panel stuck in boot on first start. Few minutes switched on and after restart it start ok. Check mine mp370 with similar problem with IR camera and found two glass diodes near power input hotter than everything else.

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