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purchased 3 number of 7ML5211-0BA11 instead of 7ML5211-0DA11

Created by: MATERIAL at: 12/31/2016 3:12 PM (2 Replies)

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12/31/2016 3:12 PM	Rate (0)
MATERIAL Posts: 1 Rating: (0)	Dear Sir, We have purchased 3 number of 7ML5211-0BA11 recently by mistake. We suppose to purchase with model number 7ML5211-0DA11. Kindly please advice any solution or provide your replacement facility. Thanks, NITHIN CHRISTUDAS [snip] ... ------------------------------------------------------------------------------------------ Split from Can I use Tia Portal winCC Advanced / winCC professional license as Runtime license?.
MATERIAL Posts: 1 Rating: (0)	Last edited by: CS Moderator at: 12/31/2016 6:34:52 PM New subject after splitting / telefon number deleted
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12/31/2016 3:51 PM	Rate (0)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 12/10/2024 Posts: 22474 Rating: (3037)	MATERIAL Dear Sir, We have purchased 3 number of 7ML5211-0BA11 recently by mistake. We suppose to purchase with model number 7ML5211-0DA11. Kindly please advice any solution or provide your replacement facility. Thanks, NITHIN CHRISTUDAS 00971-551529606 wong order numbers or? From which poduct you talk about?

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1/4/2017 9:32 AM	Rate (0)
Levelmans Bronze Member Joined: 12/13/2012 Last visit: 10/5/2023 Posts: 124 Rating: (45)	I guess you mean 7ML5221-0BA11 and 7ML5221-0DA11, which would be the Probe LU. This would mean, that you had ordered the 6m version instead of the 12m version. I suggest to ask your regional Siemens sales office whether they will give you a credit for the 6m Probe LU´s. If the boxes are still sealed, this should be no problem. Otherwise, I´m sure that Siemens will find a way to help you here.

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