Hello SIOS Forum Community,

In customer discussions the question often arises about how a SIMATIC Panel or a WinCC Runtime Advanced can be operated and monitored remotely. This requirement can be realized with WinCC Sm@rtServer.

The Sm@rtServer is an option package of WinCC and is based on VNC technology. It enables remote operation and monitoring of SIMATIC HMI products via Industrial Ethernet over the Intranet and Internet.

The Sm@rtServer is available for use on selected SIMATIC HMI panels or systems with WinCC Runtime Advanced installed. The Sm@rtClient can function either in "view only" mode (no operating rights) or with operating rights as a full-fledged operator station. Just as with the VNC system, the server's screen is mirrored on the client and the operating commands are forwarded from the client to the server. The Sm@rtServer is activated with one click via the TIA Portal engineering system ("Runtime settings" of the device -> "Services" -> "Start Sm@rtServer").

Further settings (e.g. configuration of passwords etc.) can be made on the respective HMI system.

https://support.industry.siemens.com/cs/ww/en/view/109794201/143296950795

Sequence platforms & licensing

• see "Product information" - WinCC Sm@rtServer (Industry Mall)
• The corresponding Sm@rtServer license must be installed on the server operating device.
• As of TIA V14, no Sm@rt server license is required for Comfort / Mobile panels.
• As of TIA V14 SP1, no Sm@rt server license is required for WinCC Runtime Advanced.
• As of WinCC (TIA Portal) V17, a Sm@rt server license is no longer required for Basic Panels 2nd Generation.
• No license is required for the engineering system to configure the runtime option.

Various options are available for operating and monitoring the Sm@rt server:

• Sm@rtClient display (screen object within the runtime - operating/observing a SIMATIC HMI system from another SIMATIC HMI system).                                                                            https://support.industry.siemens.com/cs/ww/en/view/109798671/119601590283.      Associated system functions are also described in the manual of the respective TIA Portal version.
• Sm@rtClient.exe (Windows application)                                                                                      https://support.industry.siemens.com/cs/ww/en/view/109482434
• Sm@rtClient App (Smartphone App)                                                                                          https://support.industry.siemens.com/cs/ww/en/view/92275245 https://support.industry.siemens.com/cs/ww/en/view/92190359

The number of connected Sm@rtClients (which can simultaneously connect to a Sm@rtServer) depends on the respective operating device.

• see "Product information" - WinCC Sm@rtServer (Industry Mall)
• see chapter "Device features" -> "Communication" in the manual of the respective TIA Portal version

Further information

• Remote access to SIMATIC HMI operator Panels
• Industrial Thin Client - configuration examples (remote access with terminal devices)
• SIMATIC HMI Option+
• What Sm@rtClient options are there for accessing a SIMATIC HMI Comfort Panel with operator keys with Sm@rtServer?

Best regards,

SIMATIC International Technical Support Hub