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Retreiving back license associated with my Simotion Device

11/11/2017 7:41 AM	Rate (0)
Genn123 Bronze Member Joined: 8/21/2014 Last visit: 1/9/2025 Posts: 139 Rating: (1)	Hi all, We installed gear license for one axis in one of our simotion D425 2DP/PN some 2 years back. Now we upgraded that machine and we purchased a multiaxis package license and installed on the same simotion device. Now there are two licenses installed on the same simotion device. We want the first installed license so that we can use that license on other device. Is it possible to disassociate license with the current device and get it back to be installed on another machine?

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11/13/2017 10:51 AM	Rate (0)
Technology Team Platinum Expert Joined: 10/11/2006 Last visit: 4/28/2025 Posts: 5990 Rating: (827)	Hello, https://support.industry.siemens.com/cs/de/en/view/51040980 Procedure: The customer calls the Technical Support Center (TSC) or do a service request , phone:+49 (911) 895-7222in order to have the license key re-coded from the "old data carrier" to the "new data carrier". Afterwards, the customer must transfer the new license key to the "new data carrier". For information about this refer also to:https://support.industry.siemens.com/cs/ww/en/view/42014324
	With best regards, Technology Team Application consulting and pre sales support for SINAMICS, SIMATIC Technology, SIMOTION, SIMOTICS and MOTION CONNECT
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