ruggedcom switch issues after boot and main update:

Q- After the above update, noticed that not web browser access to working in Windows 2000, win xp professional_sp2 and in Windows10 with the latest browser. Kindly need solution.

One more QUESTION pls:

From where we can download RuggedExplorer officially?

Hi,

The issue with the web browser might be related to the following topic:

How to access the Web Interface for ROS Non-Controlled (NC) using Microsoft® Internet Explorer?

To get RUGGEDCOM Explorer please open a service request and the support team will be able to provide you the tool free of charge.

https://support.industry.siemens.com/my/ca/en/requests#createRequest

Best regards,

INS

Another issue after updating: 

After update it is not possible to secure Mac address. It is saying: "Invalid data format".

Security: Static MAC

Autolearn: 1

Snapshot attached.

Thank you

Hi,

By looking at the print screen it's has something to do with the "Don't shutdown" entry as it looks weird, if this answer doesn't help please contact the support team and request support.

Thanks,

INS