Runtime Simulator Basic Panels 13.1 Error

the simatic hmi basic runtime simulator has stoppet working

i have this proplem

Hello nikkaram,

did you tried the suggestions above?

If you post a question, please give us also some additional information, like it's described in this post:
https://support.industry.siemens.com/tf/ww/en/posts/what-do-we-need-to-solve-your-problem/141582/?page=0&pageSize=10

Hi @ChristophD and @Davinator

I am struggling with the same problem for some time now and I stumbled upon this topic. Instead of opening a new topic I decided to write here.

Basically the situation is exactly the same as with Davinator, I have TIA PORTAL V13 Service Pack 1 installed on a Windows7 Ultimate Service Pack 1 Virtual Machine whose virtualization platform is Virtual Box.

I have a KTP700 Basic panel and when I run the simulation everything complies without and error and the RT Simulator opens up a windows. However, the windows generally looks like the real HMI with all the buttons on the bottom but the inside area where the screen content is supposed to be is just filled with my pc screen. I mean, if I have TIA PORTAL open I can see it in the RT Simulator and if I minimize TIA PORTAL along with the RT Simulator and open up the RT Simulator I can see my desktop in the screen area.

The weird thing is that if I press the space where one of my buttons is located, everything is executed the physical output of the PLC is ON.

Next step for me was to look for a similar problem on the Internet and I tried what ChristopD suggested about 3D Acceleration. I enabled the 3D Acceleration and reinstalled the Guest Additions Add-On with both checkboxes checked.

Now everything is working to some extent - I am able to see my WinCC screen content in the RT Simulator but if I press on a Input Field to send some number to the PLC I get an error:

The exception Integer division by zero.

It is a Virtual Box error though and you can see the exact error in the attached archive which contains a picture of the exact error and the log files from Virtual Box after it crashed.

Best Regards

Konstantin Kolev

Hi,

I just want to make an update on the topic regarding the error "The exception Integer division by zero". I solved the problem by adding more RAM to the Virtual Machine Display Adapter, I set the RAM to 256 MB instead of 128 MB. 128 MB was on the border between red and green performance according to the scale in the virtual machine settings.

Now everything works flawlessly without any errors. This also fixed the Windows 7 Aero Theme for me to show up for me.

I expected someone to make a comment or try to guess at least.

Best Regards

Konstantin Kolev