Hello Siemens Forum

I am trying to add an IP address to the switch.0001 interface of an RX1500.  When I press the Commit button the unit displays a popup saying 'the configuration database is locked by session 49'. The new IP address is not added. Details of the unit as follows ...

chassis model: RX1500

software loicense: Layer 3 Standard Edition

Order-code: RX1500-L3-MNT-48-H1-L3SE-CG01-S01-6TX01-XX

ROX Software Release: ROX 2.5.0 (2014-01-10)

Thanks for your help.

Regards

Steve Hargraves (Australia)

In CLI you could use the "who" command to check active sessions information, e.g.

RX5000-A# who
Session User  Context From           Proto   Date     Mode
285414 admin cli     192.168.252.50 ssh     12:05:19 operational
*285298 admin cli     127.0.0.1      console 11:44:08 operational

It may be that one of your previous configuration sessions which may appear in the list went stale and holding up changes to configuration database, e.g. connection got lost in an "odd" way while configuring things.

If that may be the case you can manually kick such suspected session with CLI command e.g.

RX5000-A# logout session 285414

 On the other side It may be that you do not have enough concurrent CLI sessions allowed in e.g. navigate in Web UI:

admin / scroll down to "CLI Sessions" table / Maximum number of CLI Sessions = 10
, 10 is a good number, but it depends on your needs.

If still no go, please open ticket here: https://support.industry.siemens.com/my/ww/en/requests/#createRequest

To RuggedCom Support

Thanks for your help.  It now works.

I used the CLI commands 'who' & 'Logout session 47'.

I was then able to add my new management IP address.

It seems that I was exiting the WebUI without logging out of the current session.

My max number of sessions has always = 10 (the default).

Regards

Steven Hargraves