5/11/2021 11:09 AM | |
Joined: 9/23/2005 Last visit: 1/13/2025 Posts: 4846 Rating: (741) |
At mall.industry.siemens.com you can get information on country of origin for every part. |
Regards, |
|
This contribution was helpful to2 thankful Users |
5/13/2021 9:46 PM | |
Joined: 12/13/2013 Last visit: 11/12/2024 Posts: 135 Rating: (3) |
Thank you for giving the above information, though I have tried to argue my customer with this idea. The customer is worried that how to identify the genuinety of the product because they have experienced with copy of some other item from China. There for it would be best if there is some mechanism of checking using serial number of the item. Thank you again |
We Keep Your Plant Running |
|
5/13/2021 10:07 PM | |
Joined: 7/7/2010 Last visit: 12/23/2024 Posts: 15531 Rating: (2464)
|
Your customer wants assurances they are receiving genuine Siemens product rather than genuine Siemens knock-off manufactured perhaps even on the same equipment Siemens contracts for building legitimate products. You need to contact Siemens with your customer's concerns and see what they can offer. You should start with the local distributor you used to purchase the Siemens components - unless you have doubts they purchased through the normal Siemens supply chain.
|
science guy |
|
Follow us on