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Simotion Scout V4.3.1.1_Error

Created by: ronych_jaa at: 7/6/2021 8:24 AM (11 Replies)

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7/6/2021 8:24 AM	Rate (0)
ronych_jaa Advanced Member Joined: 12/21/2017 Last visit: 1/29/2025 Posts: 56 Rating: (0)	Hello! Simotoin Scout V4.3.1.1 worked for a long time, but now an error has appeared. Reinstalling doesn't help. OS Windows 10 Pro. How can I fix this problem?
	Last edited by: ronych_jaa at: 07/06/2021 08:25:10
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7/6/2021 8:35 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/24/2025 Posts: 22624 Rating: (3061)	and which windows 10 you use? Have you check that Scout V4.3.1 is compatible with this Windows 10 Branch Version?

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7/6/2021 8:40 AM	Rate (0)
ronych_jaa Advanced Member Joined: 12/21/2017 Last visit: 1/29/2025 Posts: 56 Rating: (0)	Windows 10 Pro!!! The software worked for a year without problems!

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7/6/2021 8:41 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/24/2025 Posts: 22624 Rating: (3061)	i ask for the version not for the edition ! please use winver to check which version is installed and check compatibility

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7/6/2021 9:25 AM	Rate (0)
ronych_jaa Advanced Member Joined: 12/21/2017 Last visit: 1/29/2025 Posts: 56 Rating: (0)	Sorry... Version 20H2 (19042.1052)
	Last edited by: ronych_jaa at: 07/06/2021 09:31:10
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7/6/2021 10:45 AM	Rate (1)
Technology Team Platinum Expert Joined: 10/11/2006 Last visit: 4/24/2025 Posts: 6009 Rating: (827)	Hello if the problem exists further on, also by creatin a new project, prefer upgrade to the latest Version V5.3. This version is released with Win10 versions and support SIMOTION SCOUT Versions up from V3.2 Please have a look into compatibility-List : https://support.industry.siemens.com/cs/ww/en/view/109766963
	With best regards, Technology Team Application consulting and pre sales support for SINAMICS, SIMATIC Technology, SIMOTION, SIMOTICS and MOTION CONNECT
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This contribution was helpful to 1 thankful Users ronych_jaa

7/6/2021 11:32 AM	Rate (0)
ronych_jaa Advanced Member Joined: 12/21/2017 Last visit: 1/29/2025 Posts: 56 Rating: (0)	If I install V5.3, converting the project, then I will need to update the software on the Simotion flash-card?

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7/6/2021 11:36 AM	Rate (1)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/24/2025 Posts: 22624 Rating: (3061)	no, cf update is not need, only the scout and the step7 version

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This contribution was helpful to 1 thankful Users ronych_jaa

7/8/2021 6:31 AM	Rate (0)
ronych_jaa Advanced Member Joined: 12/21/2017 Last visit: 1/29/2025 Posts: 56 Rating: (0)	Installation error v5.3 !!! Attachment изображение_2021-07-08_113114.png (372 Downloads)

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7/8/2021 6:33 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/24/2025 Posts: 22624 Rating: (3061)	check the downloaded data that sha checksum is correct. Try to download again the installdata from sios

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