9/20/2018 3:20 PM | |
Joined: 10/11/2006 Last visit: 9/18/2024 Posts: 5906 Rating: (804)
|
Hello, seems that you have a problem with the encoder signal. In the list manual chapter4.2 you will find a more detailed description to F31117: https://support.industry.siemens.com/cs/ww/en/view/109751315 It says that signals A*, B* and R* are not inverted to A,B and R. So maybe it is something with your wiring. For further details see the manual. If you cannot find the problem you should maybe contact the customer support by creating a service request. |
With best regards, |
|
9/20/2018 5:54 PM | |
Joined: 3/13/2018 Last visit: 5/20/2022 Posts: 57 Rating: (0) |
Thank you for your reply, but I already checked the encoder cable today. There are no breakes in it. |
9/21/2018 10:04 AM | |
Joined: 10/11/2006 Last visit: 9/18/2024 Posts: 5906 Rating: (804)
|
Hello, in this case we would recommend contacting the technical support: https://support.industry.siemens.com/my/ww/en/requests#createRequest |
With best regards, |
|