Software CANParam v.462 don't see the ComPort
Created by: Tin Nguyen at: 3/19/2019 3:37 PM (2 Replies)
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| 3/19/2019 3:37 PM | |
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Posts: 2 Rating:
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Hello, I tried to use CAN 300 PRO but software CANParam v.462 don't see the ComPort (connected by USB, and showed COM 3 connected on device manager). Please anyone can help how I can configure to see CAN 300 PRO. Thanks, Justin ------------------------------------------------------------------------------------------ |
Last edited by: Jen_Moderator at: 3/20/2019 10:48:12 AMNew subject after splitting |
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| 3/20/2019 11:10 AM | |
Joined: 9/27/2006 Last visit: 3/21/2025 Posts: 12344 Rating:
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Hello Tin Nguyen; If I was in a similar situation, I would contact the developers of the software (Helmholz) and ask for their help directly. Too many issues (version of the software, version of your Windows OS, incomplete installation , communication parameters...) could cause your problems. Try https://www.helmholz.de/en/products/fieldbus-applications/can-bus/communication-modules/can-300-pro/ Hope this helps, Daniel Chartier |
| 3/20/2019 2:21 PM | |
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Posts: 2 Rating:
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Thanks. I had also contacted to support team. I hope someone here has the same issue so can help me out. |
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