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"start search" button in download box missing (ktp-400)

Created by: vkarakousis at: 7/4/2017 2:38 PM (6 Replies)

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7/4/2017 2:38 PM	Rate (0)
vkarakousis Experienced Member Joined: 2/4/2014 Last visit: 4/15/2025 Posts: 4 Rating: (0)	Hello, Can anyone help me with this problem? I 'm trying to download to KTP-400 basic panel (6AV2123-2DB03-0AX0) but in "extended download to devise" box there is no "start search" button. thank you. Attachment start search.jpg (72 Downloads)

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7/4/2017 2:41 PM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/30/2025 Posts: 22606 Rating: (3062)	Hello, which TIA Version do you use? Regards Christoph

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7/4/2017 2:44 PM	Rate (0)
vkarakousis Experienced Member Joined: 2/4/2014 Last visit: 4/15/2025 Posts: 4 Rating: (0)	tia portal v.13.0.sp1 (WinCC Advanced)
	Last edited by: vkarakousis at: 7/4/2017 2:46:34 PM
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7/4/2017 2:52 PM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/30/2025 Posts: 22606 Rating: (3062)	Hi, in the Dialog no only the Search button is missing, also some information fields. Which display settings do you use ? If i remember correct that such problems can be coming from wron Scaling factors. Regards Christoph Attachment V13SP1_extDownload.png (71 Downloads)

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7/4/2017 2:59 PM	Rate (0)
vkarakousis Experienced Member Joined: 2/4/2014 Last visit: 4/15/2025 Posts: 4 Rating: (0)	thank you, but what do you mean by "scaling factors"?

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7/4/2017 3:07 PM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/30/2025 Posts: 22606 Rating: (3062)	Hello, thge settings in Windows Display settings. Here you can configure that the Screen is scaled if the resolution was to big. Standard setting is 100% (96DPI). Regards Christoph

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7/4/2017 3:49 PM	Rate (0)
vkarakousis Experienced Member Joined: 2/4/2014 Last visit: 4/15/2025 Posts: 4 Rating: (0)	Yes! You are right! Thank you very much!

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