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Step 7 Block Monitoring & Subsequent Communications Error

Created by: nickephx at: 8/25/2006 12:29 AM (13 Replies)

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8/25/2006 12:29 AM	Rate (0)
nickephx Posts: 8 Rating: (2)	I turned on the monitoring function (via my TCP/IP connection to my CPU317F-2 CPU) to debug one of my blocks, and when I turned off the monitoring function an error popped up as shown in the attachment "STEP 7 Block Administration has encountered a problem and needs to close..." I pressed the debug button and the debugger suggested there was "an unhandled win32 exeption occurred in s7otbxsx.exe [3680]." From then on, I can no longer connect to the plc: neither to monitor, go online, nor download anything. When I restart my PC, I have no problems until I finish monitoring a block. This happens almost everytime I am running Step 7 Professional V5.4.0.0 winXP pro. I'm not sure if you need more info, but want to pick your expertise on how to fix this problem. Thanks much, Attachment s7otbxsx.exe Screen Shot.JPG (271 Downloads)
nickephx Posts: 8 Rating: (2)
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8/25/2006 7:44 PM	Rate (0)
Thijs Posts: 121 Rating: (15)	Does this happen with every project you try to download/monitor or only this specific CPU? Try to make a complete new project with only a CPU configured such way you can go online to it (ethernet). If you still have the problem, check your STEP7 installation. Otherwise try to re-organise the project
Thijs Posts: 121 Rating: (15)
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4/13/2007 10:54 AM	Rate (0)
vdmsam Regular Member Joined: 4/13/2007 Last visit: 4/13/2023 Posts: 2 Rating: (0)	I Have the same problem with my Step 7 5.4 SP +SP1 Every time i do some communication with any cpu, i can't connect again untill i close S7 and restart simatic workstation. When Wincc is running and i try to stop it, it stays hanging on 46% and stops only completely when i manually end the running process S7otbxsx.exe also tried to Reïnstall Step7 + simatic net but i still have the problem

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4/13/2007 2:54 PM	Rate (0)
TomDeWou Platinum Expert Joined: 11/15/2006 Last visit: 5/7/2021 Posts: 1319 Rating: (167)	nickephx I turned on the monitoring function (via my TCP/IP connection to my CPU317F-2 CPU) to debug one of my blocks, and when I turned off the monitoring function an error popped up as shown in the attachment "STEP 7 Block Administration has encountered a problem and needs to close..." Use the freeware tool WinSocket XP to reset Windows Networking sockets. This will solve the problem.
	Have Fun! TomDeWou
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5/17/2007 6:36 AM	Rate (0)
nickephx Posts: 8 Rating: (2)	TomDeWou Use the freeware tool WinSocket XP to reset Windows Networking sockets. This will solve the problem. Quite annoying because several applications needed to be reinstalled, but overall it seems to have fixed the problem. So... thanks!
nickephx Posts: 8 Rating: (2)
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11/27/2010 3:34 PM	Rate (0)
Ganes10 Platinum Member Joined: 8/31/2010 Last visit: 5/21/2023 Posts: 1498 Rating: (217)	[quote user="nickephx"][quote user="TomDeWou"] Use the freeware tool WinSocket XP to reset Windows Networking sockets. This will solve the problem. Quite annoying because several applications needed to be reinstalled, but overall it seems to have fixed the problem. So... thanks! What do you mean by several applications needed to be re-installed. Did this WinSocket XP software caused any problems to other softwares ? Anyone pls help out. What is the reason to have this error ?
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11/29/2010 11:04 AM	Rate (0)
TomDeWou Platinum Expert Joined: 11/15/2006 Last visit: 5/7/2021 Posts: 1319 Rating: (167)	I neither ever heared that any software needs to be reinstalled after using WinSock XP. What kind of application is it? Give us some informations please - and other users may be warned, too, if they use the same software.
	Have Fun! TomDeWou
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11/29/2010 12:39 PM	Rate (0)
Ganes10 Platinum Member Joined: 8/31/2010 Last visit: 5/21/2023 Posts: 1498 Rating: (217)	I have not used that software too. Is it a trusted software to use for this issue? It will get more complex if there are any side-effects for using this software. Pl provide more details in this regard.
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11/29/2010 2:44 PM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 4/12/2023 Posts: 10221 Rating: (1176)	Hello, Just searched in Google for "Winsock XP": It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings. If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try. It can create a registry backup of your current settings, so it is fairly safe to use. We actually tested it on a test machine that was having a Winsock problem due to some Adware removal, and after running the utility and rebooting, the connectivity was restored. You could look at Microfsoft' decision How to determine and to recover from Winsock.. Best regards, Hristo Mihalev

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11/29/2010 3:01 PM	Rate (0)
TomDeWou Platinum Expert Joined: 11/15/2006 Last visit: 5/7/2021 Posts: 1319 Rating: (167)	Ganes_10 Is it a trusted software to use for this issue? I had good experiences with it in those cases, and never heared anything about problems with other software after using WinSock XP. I you don't trust the software, create a backup of your system before and then test it. It's the "safe way"
	Have Fun! TomDeWou
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