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TIA Portal (V11) Crashes after clicking on button "project view"

Created by: Smurf at: 5/30/2011 1:56 PM (37 Replies)

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9/14/2011 2:48 PM	Rate (0)
kanters Experienced Member Joined: 1/22/2010 Last visit: 11/26/2024 Posts: 26 Rating: (9)	Hello everybody, I have the same problem with the s7dos install. I have started a service request and siemens netherlands is working on the problem.(i hope)

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9/15/2011 7:19 AM	Rate (0)
Ganes10 Platinum Member Joined: 8/31/2010 Last visit: 12/1/2024 Posts: 1523 Rating: (230)	Try the Update 2for STEP 7 V11 SP1 and WinCC V11 SP1
	Like it? Rate it!
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9/15/2011 8:50 AM	Rate (7)
kanters Experienced Member Joined: 1/22/2010 Last visit: 11/26/2024 Posts: 26 Rating: (9)	Hello everybody, I have good news for everyone with this problem. After analyzing the installation logfiles(the setup is very well logged!) i found the problem. The installation of S7DOS checks if there is a old version on the pc. If so, S7DOS is first uninstalled before installing the new version. Now it looks that the uninstallation is failed. When i want to uninstalled it by myself i get the message: "It is impossible to uninstall a product that is not installed" or somethins similar. I looks like the system is first telling there is a old installation, but while it is uninstalling the system tells there is no old installation. The solution: I deleted the registery entry thats saying that S7DOS is installed. Now is setup installing S7DOS without problems. The registery entry is: "HKEY_LOCAL_MACHINE\SOFTWARE\Siemens\Shared Tools\S7DOS" ALWAYS MAKE A BACKUP BEFORE DELETING ANYTHING!!! PLEASE WATCH OUT! This solution is not from siemens. I cannot guarantee that this solution always work. It's Possible it's gives other problems, but for me it is a good working solution. Please ask if everyone has some questions about this problem.

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This contribution was helpful to 7 thankful Users UMENCHO neuman ExigoMCL serhat33 danilomat betorsl Tyler Proctor

9/16/2011 1:09 PM	Rate (1)
neuman Regular Member Joined: 2/12/2007 Last visit: 1/19/2017 Posts: 1 Rating: (1)	kanters Hello everybody, I have good news for everyone with this problem. After analyzing the installation logfiles(the setup is very well logged!) i found the problem. The installation of S7DOS checks if there is a old version on the pc. If so, S7DOS is first uninstalled before installing the new version. Now it looks that the uninstallation is failed. When i want to uninstalled it by myself i get the message: "It is impossible to uninstall a product that is not installed" or somethins similar. ...... Hello, thanks for your post. It helped to solve my problem with installation (WIN XP Czech).

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9/22/2011 8:01 PM	Rate (0)
Maleone Advanced Member Joined: 5/29/2009 Last visit: 8/12/2024 Posts: 2 Rating: (0)	thank`s very much, my problems were solved

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3/15/2012 5:50 PM	Rate (0)
MikeTJay Posts: 1 Rating: (0)	Yep - same problem here . . . Every time I click on go offline we crash!! Have been advised to upgrade to SP2 so I'm typing this while it's doing it. Hopefully we will be sorted but reading some of these posts, I'm not confident.
MikeTJay Posts: 1 Rating: (0)
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3/21/2012 5:58 AM	Rate (0)
Dhivaharan Posts: 4 Rating: (0)	hello all, i faced the same problem with my current laptop, so what i did i go further and check on my task manager regarding my laptop performance ( to verify the memory usage).. TIA used up to 70% of my memory.. thats why its crashes before we can even open the project coz it need more memory to run. simply by upgrading my laptop RAM, (from 2GB to 8GB) TIA V11 work fine now.. it works for me, so try that in ur laptop.. thanks Dhiva ..
Dhivaharan Posts: 4 Rating: (0)
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5/8/2012 6:31 AM	Rate (0)
ExigoMCL Posts: 6 Rating: (2)	ThanksKanters, I have been battling with this problem, I Installed V11 SP2 Udp 2 without joy, your register trick was the only thing that worked.
ExigoMCL Posts: 6 Rating: (2)
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5/10/2012 6:41 AM	Rate (0)
Tonk Advanced Member Joined: 10/6/2006 Last visit: 12/3/2024 Posts: 54 Rating: (2)	I have a ield PG running STep 7 V5.5 and Portal V11 sp1 every time I try and start Portal get same error and Crashes, However I did a clean install on another pc creating a virtual Pc for Siemens and it runs OK with Step 7 V5.5 running alongside. Me thinks its something to do with Step7 V5.5 legacy updates that is corrupting Portal, Portal is not liking some of the settings STep 7has set up on my old laptop. I know on here that some say perform a clean re-bbot but at moment that is not acceptable have to much data on old laptop fear of loosing. I'm surpprised Siemens has't found a patch for this probelm yet!!!!

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10/4/2012 12:41 PM	Rate (0)
Tiago_Tre Experienced Member Joined: 10/30/2008 Last visit: 11/29/2024 Posts: 64 Rating: (2)	Hello folks! After more then 24 hours in front of 3 computers, installing, re-installing, beating my head in the keyboard and formating the pc I encoutered a solution (probably is not a solution for everyone, but don´t cost nothing to try!). Copy the arquives of CD to a folder in C:\ and call the instalation by the HD, not by the CD. It work to me! Good luck for who is thinking to cut the pulses!
	Tiago Martins Machado Joinville - SC - Brasil
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This contribution was helpful to 1 thankful Users 0_Einstein

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