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TIA V12 software not opening

10/6/2013 6:51 AM	Rate (0)
Nilpanch Posts: 3 Rating: (0)	I have installed TIA V11 SP1 & TIA V12 software on Windows 7 Sp1 successfully a month ago on my pc. Bothwere working fine. But from last few days, I could not be able to open V12 software and it gives an error " Application has encountered a problem and needs to close. Would you like to restart the application?" (see attachment). But V11 SP1 is working fine in the same pc. I have also tried to resolve the issue by reinstalling the software, but problem remains same. Please help me. Attachment V12_Error.pdf (233 Downloads)
Nilpanch Posts: 3 Rating: (0)
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10/7/2013 1:28 PM	Rate (0)
Denilson Pegaia Platinum Expert Joined: 9/23/2005 Last visit: 4/21/2025 Posts: 4406 Rating: (1481)	Hi, do you alread tried to fix it by installing the SP1 for TIA V12? There is also a upd2 for SP1... V12: Service Pack 1 for SIMATIC STEP 7 V12 (TIA Portal) incl. PLCSIM http://support.automation.siemens.com/WW/view/en/75277515 Service Pack 1 for SIMATIC WinCC V12 (TIA Portal) http://support.automation.siemens.com/WW/view/en/73956248 Updatesfor SP1 http://support.automation.siemens.com/WW/view/en/78683919 SINAMICS Startdrive http://support.automation.siemens.com/WW/view/en/68034568 V11 Service Pack 2for STEP 7 V11: http://support.automation.siemens.com/BR/view/en/56750498 Service Pack 2 for WinCC V11: http://support.automation.siemens.com/BR/view/en/56897511 Updatesfor SP2 http://support.automation.siemens.com/BR/view/en/58112582
	Denilson Pegaia Siemens Industry Sector Technical Support
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This contribution was helpful to 2 thankful Users Celio Silva zinnirah

3/12/2014 3:42 AM	Rate (0)
zinnirah Posts: 1 Rating: (0)	Is this in any particular order. i.e, must the updates be done according to the order your wrote them?
zinnirah Posts: 1 Rating: (0)
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3/12/2014 11:10 AM	Rate (0)
TomDeWou Platinum Expert Joined: 11/15/2006 Last visit: 3/26/2025 Posts: 1319 Rating: (176)	Nilpanch I have also tried to resolve the issue by reinstalling the software, but problem remains same. Please help me. Did you have any installation errors? Add the latest SIA* Logfile here. Just open the explorer, enter %autinstlog% in the adress bar and look for the files.
	Have Fun! TomDeWou
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