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Total Loss of Simatic S7 Floating Licence

Created by: gotoy at: 1/2/2010 9:48 PM (2 Replies)

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1/2/2010 9:48 PM	Rate (0)
gotoy Posts: 1 Rating: (0)	Hi All I remember when the software arrived and I opened the box,loaded ontothe laptop and away we went. Four months later the Floating Licence has been totaly lost. Is there any hope? I have the Simatic S7, Step 7 V5.4 SP4 software and a USB with no Floating Licence, only serial number and Lic.No. Cheers.
gotoy Posts: 1 Rating: (0)	Last edited by: gotoy at: 1/2/2010 9:49 PM
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1/2/2010 11:28 PM	Rate (0)
dchartier Grandmaster-Expert Joined: 9/27/2006 Last visit: 1/15/2025 Posts: 12328 Rating: (2698)	Hello gotoy; If you have your license information, then you can ask Siemens to retieve the license for you. Look at the links on the right of this page, under Contact you can select Support Request. Fill in the document provided with a basic explanation of your case, ans someone from Siemens shoiuld contact you back promptly. Hope this helps, Daniel Chartier

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1/3/2010 1:49 PM	Rate (0)
Ayman Elotaify Platinum Expert Joined: 5/28/2008 Last visit: 1/2/2025 Posts: 4518 Rating: (841)	Deat gotoy, Here's bello a tip have been published from a while descriping some reasons that make licences do not work. SIEMENS licences does not work in these cities! I am not sure if it will be your case or not. Please let us know. Regards,
	Ayman Elotaify
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