Good afternoon,

Last week i upgraded an TP1200 Comfort panel to from V13 to V17.
Since then i'm not able to download a program to the panel.

If i press 'Go online' TIA goes online without any problems. behind the project name and behind the panel are green "ckeck" signs, but when i press the download button (offline) it doesn't work.

First things first. In proneta the TP1200 is visible. It is connected trough the network on the panel.

When i want to download the program to the panel, I get the Extended download to device pop-up.
When i press Start search, The panel shows up in the target device area but i can't Load.
In the Online status information field it only says: Scanning and information retrieval completed. 1 problem found.
I cant select this message to see what is wrong... 

I've tried all ways known by me and my colleague to get it working but we can't.

Does anyone have the solution????
Could it be that the wrong image was installed during update?? 

Thanks in advance!

Roy

Hello,

Thank you, but this doesn't work.

R.Lievers

Hello,

Thank you, but this doesn't work.

Hello, 

IP-settings on the panel are exactly the same as on TIA.

Also the version number in TIA is equal to the version on the Panel

good luck

Hi.

Check the following settings.

-In the panel:

-Check that the transfer mode of the panel it's automatic. 

-Check the transfer protocol (I recommend Ethernet over PN) and the IP of the panel it's in the same subnet of the PC.

-In the en engineering PC:

-Cehck that the IP of your PC it's in the same subnet of the panel. Try to perform a ping.

-Check the PG/PC settings. Select your network adapter with the protocol TCPIP.1.

-In the advanced load menu select the same protocolo that you selected in the panel (Ethernet or PN).

Check the FAQ "Why can you not transfer the HMI configuration to the panel?" (https://support.industry.siemens.com/cs/ww/en/view/88633853),

to verify comunication problems.

To discard communication problems connect the PC an Panel directly, without any intermediate device.

Best regards.

Hello,

I now tried every possible way to connect.
The only time the load button could be pressed was with USB, but then it refused.

What is or where can i find the correct .img image to load from SD card? I've got a strong feeling the wrong image was installed last week. Ever since the update this problem appeared.