Hello,

Try to update HMI OS thru prosave with latest image.

Thank  you for your help.

but, I don't have any saved OS  backup.

Is it possible without backup?

Hello,

If TIA Comfort package and prosave is installed then you will find the image for TP 1500 Panel. 

Now , i don't have any system with me to show you where you can find image. May be other expert can give you screen shot.

Just open the prosave and select TP1500 panel for OS upadte. I think it will solve your touch problem.

If you feel this post is useful then don't forget to rate.

Hello,

This link will help you to make OS update.

How do you do an "Operating system update" (OS update) or "Reset to factory settings" on operator panels?

You can do it using Prosave (Freeware). If you don't have it installed on your PC, you can download it from here:

Servicetool SIMATIC ProSave

But before beginning to update the OS, check that you have the application software or take a backup of your project from the panel in order not to lose the project downloaded to panel.

You may need to calibrate the touch screen after OS update. To do it, please see this manual: SIMATIC HMI HMI devices Comfort Panels

 Hope this helps.

THANK YOU SO MUCH!

Hello Experts,

i am having same same issues and I have update OS but problem

not resolves with TP1500 comfort 

M_Babu

Hello Experts,

i am having same same issues and I have update OS but problem

not resolves with TP1500 comfort 

 Hello,

If you have updated the OS and recalibrate touch and you still face problem in touch screen, I am sorry to tell that you have hardware deffect in touch itself.