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Unable to install WinCC Pro V14 after uninstalling WinCC Pro V13

Created by: masmith1553 at: 3/21/2017 2:47 AM (8 Replies)

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3/21/2017 2:47 AM	Rate (0)
masmith1553 Experienced Member Joined: 12/13/2011 Last visit: 4/19/2023 Posts: 123 Rating: (15)	Hello, I am trying to install WinCC Professional 14 on a machine I recently uninstalled WinCC Professional V13 SP1 Update 9. I don't receive an error, but I can't not select the WinCC elements to install. See attached. Regards, masmith1553 Attachment TIAV14WinCC.png (554 Downloads)

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3/21/2017 6:09 AM	Rate (1)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/24/2025 Posts: 22624 Rating: (3061)	Hello, is there some other WinCC V14 already installed on the system. Can you make a screen of the installed SW? Have you also uninstall all SQL Packages which are installed with the WinCC V13? Regards Christoph

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This contribution was helpful to 1 thankful Users masmith1553

3/21/2017 12:29 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 4/25/2025 Posts: 15355 Rating: (1895)	Hello masmith1553 you have to install Microsoft Message queuing first before you can install WinCC Prof. Its just a small installation in your windows control panel. You also do not need any Win DVD. Bye Murof
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3/21/2017 1:47 PM	Rate (0)
masmith1553 Experienced Member Joined: 12/13/2011 Last visit: 4/19/2023 Posts: 123 Rating: (15)	ChristophD Hello, is there some other WinCC V14 already installed on the system. Can you make a screen of the installed SW? Have you also uninstall all SQL Packages which are installed with the WinCC V13? Regards Christoph Christoph, I had intalled Step7 Professional V14 and WinCC Basic V14. I tried to unistall V14 also and now having to try to fix that first I didn't uninstall any SQL Packages. Do you know which ones I need to uninstall? Regards, masmith1553

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3/21/2017 1:58 PM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 4/24/2025 Posts: 22624 Rating: (3061)	Hi, you have install WinCC Basic V14 ? Then you should uninstall this because WinCC basic and WinCC Professional can't be installed in the same version on one system. Have you tried to uninstall WinCCBasic V14? Regards Christoph

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3/21/2017 2:12 PM	Rate (0)
masmith1553 Experienced Member Joined: 12/13/2011 Last visit: 4/19/2023 Posts: 123 Rating: (15)	ChristophD Hi, you have install WinCC Basic V14 ? Then you should uninstall this because WinCC basic and WinCC Professional can't be installed in the same version on one system. Have you tried to uninstall WinCCBasic V14? Regards Christoph Christoph, Ok I will try to uninstall WinCC Basic V14 and let you know the results. Regards, masmith1553

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3/21/2017 4:06 PM	Rate (0)
masmith1553 Experienced Member Joined: 12/13/2011 Last visit: 4/19/2023 Posts: 123 Rating: (15)	masmith1553 ChristophD Hi, you have install WinCC Basic V14 ? Then you should uninstall this because WinCC basic and WinCC Professional can't be installed in the same version on one system. Have you tried to uninstall WinCCBasic V14? Regards Christoph Christoph, Ok I will try to uninstall WinCC Basic V14 and let you know the results. Regards, masmith1553 Christoph, Here is my installed software. I still can't install WinCC V14 Professional. I will try to uninstall the SQL next. Regards, masmith1553 Attachment software.png (469 Downloads)

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3/21/2017 6:16 PM	Rate (0)
masmith1553 Experienced Member Joined: 12/13/2011 Last visit: 4/19/2023 Posts: 123 Rating: (15)	masmith1553 masmith1553 ChristophD Hi, you have install WinCC Basic V14 ? Then you should uninstall this because WinCC basic and WinCC Professional can't be installed in the same version on one system. Have you tried to uninstall WinCCBasic V14? Regards Christoph Christoph, Ok I will try to uninstall WinCC Basic V14 and let you know the results. Regards, masmith1553 Christoph, Here is my installed software. I still can't install WinCC V14 Professional. I will try to uninstall the SQL next. Regards, masmith1553 Ok, after I uninstalled the WinCC SQL instances WinCC V14 was able to be loaded. Thanks for all the help, masmith1553

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This contribution was helpful to 1 thankful Users Murof

3/22/2017 3:32 PM	Rate (0)
masmith1553 Experienced Member Joined: 12/13/2011 Last visit: 4/19/2023 Posts: 123 Rating: (15)	masmith1553 masmith1553 masmith1553 ChristophD Hi, you have install WinCC Basic V14 ? Then you should uninstall this because WinCC basic and WinCC Professional can't be installed in the same version on one system. Have you tried to uninstall WinCCBasic V14? Regards Christoph Christoph, Ok I will try to uninstall WinCC Basic V14 and let you know the results. Regards, masmith1553 Christoph, Here is my installed software. I still can't install WinCC V14 Professional. I will try to uninstall the SQL next. Regards, masmith1553 Ok, after I uninstalled the WinCC SQL instances WinCC V14 was able to be loaded. Thanks for all the help, masmith1553 Hello, I found a FAQ link here describing the process to uninstall SQL instance manually here. Regards, masmith1553

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