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Web-navigator client connection problem

Created by: gigor at: 5/28/2007 7:13 AM (8 Replies)

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5/28/2007 7:13 AM	Rate (0)
gigor Posts: 12 Rating: (2)	Hello. I have troubles with WebNavigator client connection. 1. I have server-side part of the system all set up and running 2. I have installed WebNavigator client on couple PC, and it worked just fine. 3. Then I've installed it on another PC, installation was OK, connection with Web-server is also OK. But then, when I try to connect, I'm asked for user credentials, enter it, then - changing messages "connecting to server" - "done" - and then "failed to load http://mywinnccserver/main.PD_" Windows XP internal firewall and all anivirus software is disabled. What could it be and where to search? Thank you
gigor Posts: 12 Rating: (2)
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5/28/2007 2:25 PM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi which WebNavigator version are you using? Which user-/access rights do have? nemo
Nemo Posts: 3149 Rating: (171)
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5/28/2007 2:32 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Also... what's your navigation tool?
Danielle Posts: 1275 Rating: (123)
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5/29/2007 11:24 PM	Rate (2)
gigor Posts: 12 Rating: (2)	Problem solved! We found, that it was not enough to turn out Antivirus protection, it was also necessary separatly to disable it's web-protection component. For those using Kaspersky Antivirus - be aware! :-)
gigor Posts: 12 Rating: (2)
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5/30/2007 4:47 AM	Rate (0)
Dec Gold Expert Joined: 5/19/2006 Last visit: 12/3/2024 Posts: 549 Rating: (107)	Good , Make sure that after you restart the PC, Kaspersky does not role back to default . I had trouble with this AVwhen my IT-guy switched from Norton AV. It required 2 shits of paper to write down every single regression of AV settings until WebNavigator run OK (but slower). Dec

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5/28/2009 8:21 AM	Rate (0)
DirtyJ Regular Member Joined: 2/10/2009 Last visit: 3/27/2024 Posts: 11 Rating: (0)	Hi I'm currently havingthe same problem using either local browser or from remote webnav client. IE7 WebNavigator Client V07.00.00.00_01.19.00.06 No antivirus installed on server, eTrust on remote PC. The webnavigator client is clearly loading inside internet explorer but then the message "Failed to load http://scada/Pictures/start.PD_" Datamonitor is also on the same server and operates correctly. I have tried different user credentials to no avail. The system was working fine up until today when I added users in WinCC and Windows for using Datamonitor. Previous to this, Datamonitor was installed but not being used. Any suggestions? Thanks, Justin.

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6/10/2009 4:32 PM	Rate (0)
cumulus Platinum Member Joined: 9/27/2007 Last visit: 12/18/2020 Posts: 993 Rating: (102)	Hi DirtyJ, only one stupid question. What user credentials did you typed in? Windows or WinCC? regards Cumu
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6/11/2009 1:07 AM	Rate (0)
DirtyJ Regular Member Joined: 2/10/2009 Last visit: 3/27/2024 Posts: 11 Rating: (0)	I've tried both types of credentials... I suspected some sort of authentication problem as a user with only WinCC credentials does not get any access to the system. A user with both WinCC and Windows credentials gets access to the system but the pages do not load in webnavigator. I have since fixed this problem with help from the Siemens support. Their solution was to uninstall Webnavigator and IIS then reinstall both. This has worked but I don't know what the original cause of the failure was. Cheers, Justin.

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6/11/2009 3:15 PM	Rate (0)
Sam. Posts: 63 Rating: (0)	Dear All, I am using DataMonitor package V6.2, for Excel workbook reporting. While testing with server-client architecture, I came to know that only 20 Excel workbooks (Reports) were generated after this sytem started Overwriting the oldest report. So at given time I can have only 20 no of Excel Reports. Any idea from anybody, how to overcome this limitation ?
Sam. Posts: 63 Rating: (0)
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