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What diagnostic/troubleshooting tools are available in wincc unified?

Created by: hewking103 at: 10/27/2023 11:52 AM (7 Replies)

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10/27/2023 11:52 AM	Rate (0)
hewking103 Regular Member Joined: 1/20/2022 Last visit: 12/11/2023 Posts: 292 Rating: (3)	Hi All As we all know troubleshooting tools are essential to get job done. Can you please share what you use? I am new to wincc unified and found traces useful together with Notepad++ for highlighting variables. Any chance you share you knowledge on the following questions?: If traceviewer is lauched from TIA as an external app i dont see anywhere to point it to the physical panel - do you know where can i put the paramer "RTILtraceTool.exe -mode receiver -host 172.16.34.213 –tcp". I does work however when lauched as batch file. In wincc classic vbs troubleshooting messagebox display was a king. Is there a similar way in wincc unified? Can traceviewer be used in all module/areas of wincc unified including graphics Can i use for my troubleshooting writing to my own text file so i have full control on the output? Regards

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10/27/2023 12:31 PM	Rate (1)
Stefan Arcularius Platinum Expert Joined: 1/21/2013 Last visit: 12/11/2023 Posts: 2319 Rating: (377)	Hi hewking103, To be honest, I do not know how to use the Trace Viewer as an external application. However, reading the FAQ, it seems to me that it would require changing the configuration every time the IP address of your Panel changes. Personally, I start the Trace Viewer from the command line, and since I do this several times a day, I do not have to worry about the syntax. The JavaScript equivalent of messageox would be the window.alert() method, but this is not supported by WinCC Unified. The Trace Viewer displays all trace messages generated by the system, and the trace forwarder forwards them to you. With "Edit > Trace Profile" you can change these settings for the connected device, but you should only change something there if you are told to do so by technical support. To generate your own messages for the trace viewer, use the JavaScript "Trace" method. Kind regards Stefan

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10/30/2023 11:20 AM	Rate (0)
hewking103 Regular Member Joined: 1/20/2022 Last visit: 12/11/2023 Posts: 292 Rating: (3)	What about writing an output to the text file or multiple text file if the javascript is complex. Is it a valid and practical method to use for troubleshooting? Regards Stefan Arcularius Hi hewking103, To be honest, I do not know how to use the Trace Viewer as an external application. However, reading the FAQ, it seems to me that it would require changing the configuration every time the IP address of your Panel changes. Personally, I start the Trace Viewer from the command line, and since I do this several times a day, I do not have to worry about the syntax. The JavaScript equivalent of messageox would be the window.alert() method, but this is not supported by WinCC Unified. The Trace Viewer displays all trace messages generated by the system, and the trace forwarder forwards them to you. With "Edit > Trace Profile" you can change these settings for the connected device, but you should only change something there if you are told to do so by technical support. To generate your own messages for the trace viewer, use the JavaScript "Trace" method. Kind regards Stefan

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10/30/2023 11:39 AM	Rate (0)
Stefan Arcularius Platinum Expert Joined: 1/21/2013 Last visit: 12/11/2023 Posts: 2319 Rating: (377)	Hi hewking103, Of course, you can also try to write some messages to a file. However, it would be easier to use the "Trace" method. Kind regards Stefan

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10/31/2023 11:43 AM	Rate (2)
Murof Platinum Member Joined: 8/3/2009 Last visit: 12/11/2023 Posts: 11813 Rating: (1518)	Hello as an alternative if you simulate or run the PC RT you can also use debugging: https://support.industry.siemens.com/cs/de/en/view/109779192 Also on PC Systems you can use the mode -logger of the RTIL Trace viewer to write the logs to files. Bye Murof
	Last edited by: Murof at: 10/31/2023 11:43:36 If this Information really helps, you could use the Rate function
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10/31/2023 1:28 PM	Rate (0)
hewking103 Regular Member Joined: 1/20/2022 Last visit: 12/11/2023 Posts: 292 Rating: (3)	many thanks for these tips time spent on setting up debugging environment is a good investment. Murof Hello as an alternative if you simulate or run the PC RT you can also use debugging: https://support.industry.siemens.com/cs/de/en/view/109779192 Also on PC Systems you can use the mode -logger of the RTIL Trace viewer to write the logs to files. Bye Murof

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11/3/2023 5:57 AM	Rate (0)
Alex.P Silver Expert Joined: 1/28/2016 Last visit: 12/11/2023 Posts: 326 Rating: (8)	hewking103 In wincc classic vbs troubleshooting messagebox display was a king. Is there a similar way in wincc unified? You could write your message in an internal text tag and then open a pop up which shows this internal tag. But I think that in WinCC V7 the vbs waits until you close the MSGBox, and I think that JAVA will continue the script. But maybe an option to show some traces without the trace viewer.
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11/3/2023 9:12 AM	Rate (0)
hewking103 Regular Member Joined: 1/20/2022 Last visit: 12/11/2023 Posts: 292 Rating: (3)	writing to text tag would be great if i could hover the mouse over the tag to see its value like in wincc classic. regarding popups using alert javascript function - they are not supported by wincc unified so i would have to create a custom popup and configure the tags - sounds like possible but labor intensive task which makes trace viewer even more appealing :)

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