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WinCC Unified V17 Cannot login

Created by: konski at: 6/18/2021 2:47 PM (6 Replies)

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Thanks 15

7 Entries

6/18/2021 2:47 PM	Rate (0)
konski Member Joined: 4/6/2021 Last visit: 9/2/2022 Posts: 3 Rating: (0)	Hello, Facing a problem when trying to run a V17 Unified project in a simulation. Downloading is successful etc. but when I try to login to RunTime I receive an error message stating "Generic error". I have done the user mangement stuff after updating from V16, so this must be something else. Any help would be appreciated!

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This contribution was helpful to 1 thankful Users Pratoyo

6/18/2021 7:38 PM	Rate (0)
Troubleshoot_er Bronze Member Joined: 7/2/2015 Last visit: 4/21/2025 Posts: 96 Rating: (23)	Dear konski, This video could help you with the first steps on WinCC Unified v17. konski Hello, Facing a problem when trying to run a V17 Unified project in a simulation. Downloading is successful etc. but when I try to login to RunTime I receive an error message stating "Generic error". I have done the user mangement stuff after updating from V16, so this must be something else. Any help would be appreciated!
	If this Information really helps, you could use the Rate function Best regards Troubleshoot_er
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This contribution was helpful to 1 thankful Users Habib-1821

6/19/2021 5:49 PM	Rate (0)
Denilson Pegaia Platinum Expert Joined: 9/23/2005 Last visit: 4/21/2025 Posts: 4406 Rating: (1480)	Hi, the example that I post is 100% and independently of license. Did you tried it?
	Denilson Pegaia Siemens Industry Sector Technical Support
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6/19/2021 8:39 PM	Rate (3)
Stefán Már Jónasson Experienced Member Joined: 2/13/2020 Last visit: 1/28/2023 Posts: 54 Rating: (13)	Hi Konski I just experienced the same problem but I managed to log in by changing the language. When the login dialog opened for me, it was set to default language, I simply changed it to any other language (doesn´t matter if you use it in your program or not) and I was able to log in. Give that a try ;)

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This contribution was helpful to 12 thankful Users mschaberle mb1992 AutoGen_609953 KejG JKov Mako2 Niko3112 ducna j.w.eichler Koitus don.tnv ONCE--

6/23/2021 7:31 AM	Rate (0)
konski Member Joined: 4/6/2021 Last visit: 9/2/2022 Posts: 3 Rating: (0)	What example do you mean?

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8/30/2021 9:17 AM	Rate (0)
LauraW Regular Member Joined: 9/19/2017 Last visit: 4/5/2023 Posts: 6 Rating: (0)	Stefán Már Jónasson Hi Konski I just experienced the same problem but I managed to log in by changing the language. When the login dialog opened for me, it was set to default language, I simply changed it to any other language (doesn´t matter if you use it in your program or not) and I was able to log in. Give that a try ;) Yes, this also worked for me, thanks for sharing, i wouldnt have thought on doing this

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This contribution was helpful to 1 thankful Users AutoGen_8703016

8/30/2021 12:20 PM	Rate (0)
Denilson Pegaia Platinum Expert Joined: 9/23/2005 Last visit: 4/21/2025 Posts: 4406 Rating: (1480)	Hi, I suggest to check IIS settings, like inhttps://support.industry.siemens.com/cs/ww/en/view/109773589 check firewall and ports, like inhttps://support.industry.siemens.com/cs/ww/en/view/109792537andhttps://support.industry.siemens.com/cs/es/es/view/109774151/en be sured that you have created an user in your project and that you do the right selection by download Open a support request about the case and inform us about the given answer.
	Denilson Pegaia Siemens Industry Sector Technical Support
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