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WTF Siemens

Created by: jc2605 at: 1/28/2015 3:01 PM (11 Replies)

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1/28/2015 3:01 PM	Rate (1)
jc2605 Advanced Member Joined: 2/7/2012 Last visit: 11/2/2023 Posts: 44 Rating: (7)	Pardon me but I'm going to vent a little here about Portal V13. Siemens first released V13 with a lot of bugs. We had to upgrade to it because the new V4 cpu's only work with V13. The initial software release and following updates were so buggy that we ended up with 6 updates and still have issues. V13 will not upload from a PLC previously downloaded to in V11 or V12. This causes us many issues because we still have to support our products in the field. Upgrading a project to V13 is causes many headaches unless it is either already in firmware V3.0 or upgraded to V3.0 first. Of course Siemens doesn't tell you this. The hidden check boxes for HMI or cpu to cpu comunication were dificult to find, again with no help from Siemens. This list can keep going but I need to get to the point. Now Siemens releases V13 SP1, but not all at one time. Some of our technicians, trying to stay on top of updates because V13 has been so problematic, installed the available software upgrades. Our computers have Step 7, Sinamics Startdrive, PLC Sim, and WinCC installed on them. Only the Step 7 and WinCC updates were released. They updated those 2 programs to SP1 but since the other programs were not updated, TIA V13 SP1 has issues. Now the PLC Sim update is available on the TIA Updater but not Sinamics StartDrive. For Sinamics StartDrive, you have to go to the web site, register for some kind software export authorization and wait another 3 days for authorization so we can finish updating the software so TIA will run correctly. All I can say is WTF Siemens!

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1/28/2015 3:02 PM	Rate (1)
jc2605 Advanced Member Joined: 2/7/2012 Last visit: 11/2/2023 Posts: 44 Rating: (7)	And sending me emails in German doesn't help!!!

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1/28/2015 4:05 PM	Rate (0)
tashinz Bronze Member Joined: 7/11/2008 Last visit: 12/6/2023 Posts: 42 Rating: (1)	Just regarding the issue of maintaining the systems with V11 or V12. There is a one good thing with TIA Portal which you don't need to uninstall previous version in order to install new one, and also old version will not be updated with new one, but new version will install next to old version. So you can have V11, V12 and V13 on the same computer side by side and use them. that is why e.g. projects have extensions like ap11, ap12, ap13. Regards

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1/28/2015 4:14 PM	Rate (0)
jc2605 Advanced Member Joined: 2/7/2012 Last visit: 11/2/2023 Posts: 44 Rating: (7)	tashinz Just regarding the issue of maintaining the systems with V11 or V12. There is a one good thing with TIA Portal which you don't need to uninstall previous version in order to install new one, and also old version will not be updated with new one, but new version will install next to old version. So you can have V11, V12 and V13 on the same computer side by side and use them. that is why e.g. projects have extensions like ap11, ap12, ap13. Regards Actually, you cannot have the same version of WinCC FLexible installed on the same computer. By this I mean: We use the Professional version of the software. In order to install the WinCC Professional portion of TIA Portal V13 on the computers, V11 and V12 Professional must be uninstalled. I then had to obtain V11 and V12 Advanced and install them on the computers so that I can have V11, V12, and V13 installed on the same computers. This further illustrates my point of the issues with V13 since all 3 versions must be installed for us to be able to support our products. Great Job Siemens!!!

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1/29/2015 6:16 AM	Rate (0)
IBN-Service Posts: 8946 Rating: (998)	I agree with you. TIA was and seems to stay disappointing. jc2605 ... Upgrading a project to V13 is causes many headaches unless it is either already in firmware V3.0 or upgraded to V3.0 first. ... Really??? We talking about 1200?
IBN-Service Posts: 8946 Rating: (998)	Last edited by: IBN-Service at: 1/29/2015 6:16 AM
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1/29/2015 6:47 AM	Rate (0)
fritz Diamond Member Joined: 10/7/2005 Last visit: 12/6/2023 Posts: 2997 Rating: (1040)	jc2605 Now Siemens releases V13 SP1 ... on the bright side though, TIAP can now automatically check daily if more updates are avialable (see HERE), isn't that fantastic news.
	Cheers fritz The advice and opinion given in this thread is that of the author and does not necessarily reflect the views of I S Systems Pty Limited. To find out how I S Systems can help you with your automation needs please visit www.issystems.com.au.
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1/29/2015 2:06 PM	Rate (0)
jc2605 Advanced Member Joined: 2/7/2012 Last visit: 11/2/2023 Posts: 44 Rating: (7)	IBN-Service I agree with you. TIA was and seems to stay disappointing. jc2605 ... Upgrading a project to V13 is causes many headaches unless it is either already in firmware V3.0 or upgraded to V3.0 first. ... Really??? We talking about 1200? On a particular service call where we had multiple 1214C cpu's, one of the cpu's needed to be replaced due to a failure. Of course the new cpu was V4.0 while the rest were originally programmed with V11. To keep all of the cpu's on the same TIA version, the on site technician first upgraded the project to TIA V12 but did not upgrade the firmware of the older cpu's. When the technician then upgraded the project to V13, he could no longer connect to the cpu's. The connection manager would see and recognize the cpu, but it would not connect. After numerous hours wasted troubleshooting, we found that upgrading the firmware to V3.0 or higher in V12 before converting the program to V13 would allow everything to work. It was a long frustrating night for many of us.

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2/1/2015 1:54 PM	Rate (1)
IBN-Service Posts: 8946 Rating: (998)	fritz jc2605 Now Siemens releases V13 SP1 ... on the bright side though, TIAP can now automatically check daily if more updates are avialable (see ), isn't that fantastic news. There is no sarcasm, isn't it?
IBN-Service Posts: 8946 Rating: (998)
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2/1/2015 9:34 PM	Rate (0)
Davinator Gold Member Joined: 1/4/2013 Last visit: 12/5/2023 Posts: 1096 Rating: (99)	I agree with you, it is like that we are going to do betatesting stage for Siemens right now. In a couple of years I suppose that the TIA V1X will be great, but now it is a real pain. And I don't want to tell you how it is hard with Scout TIA: they made this new scout tia without the full hardware support that the Scout 4.3 had (CU305, ecc), so the point is that you really don't know what to do... ATM I think the best thing is to avoid installing all the HF but wait the SPs or another major release (V14 for example), but indeed it's hard for everyone, so keep fighting :)
	Searching for Siemens used/new equipments ? Take a look here : https://www.ravettiautomation.com
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2/2/2015 12:42 AM	Rate (0)
fritz Diamond Member Joined: 10/7/2005 Last visit: 12/6/2023 Posts: 2997 Rating: (1040)	IBN-Service There is no sarcasm, isn't it? Of course not Juergen, who am I to question the future of Automation
	Cheers fritz The advice and opinion given in this thread is that of the author and does not necessarily reflect the views of I S Systems Pty Limited. To find out how I S Systems can help you with your automation needs please visit www.issystems.com.au.
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