6/7/2021 9:15 AM | |
Joined: 5/16/2014 Last visit: 9/12/2022 Posts: 7298 Rating: (2166)
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Hello AutoGen_4448420, If you have already installed the last update, You should use the SIMATIC Assessment Suite - Data Collector (SAS-DC) https://support.industry.siemens.com/cs/ww/en/view/65976201 Then create a Service Request, and send the data to the
Georg Berghof |
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6/7/2021 9:20 AM | |
Joined: 10/10/2014 Last visit: 8/28/2024 Posts: 1725 Rating: (210) |
Hi AuoGen_4448420, The best way is to open an Service Request for the Siemens Support Send the SAS Diagnostic files to Support See How do you efficiently collect diagnostics and system information with the SIMATIC Assessment Suite - Data Collector (SAS-DC)? https://support.industry.siemens.com/cs/ww/en/view/65976201 Best regards schufri |
9/26/2023 6:59 AM | |
Joined: 7/11/2008 Last visit: 9/18/2024 Posts: 45 Rating: (1) |
Any news on how this issue went? thanx Zoran |
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